F&I Team Leader

• Directly manage and supervise the team of Business Managers in Guam and Saipan.
• Review and analyze, on an ongoing basis, the performance of the Business Managers.
• Act as the primary liaison with banking and insurance partners, ensuring strong collaboration and competitive offerings.
• Participate in negotiations to secure favorable terms on all F&I offerings.
• Periodically audit F&I deals with post sale to identify any areas for improvement and confirm compliance.
• Generate monthly schedules for the Business Managers.
• Work closely with Sales Managers to address any F&I related concerns in the vehicle delivery process.
• Hold routine meetings with the Business Managers to discuss performance and address any issues or concerns.
• Support the Head of F&I in managing the F&I financial scorecard and driving performance against annual operating plans.
• Monitor and manage vehicle receivables.
• Work closely with Banks and their associates on loan exception requests, loan deferrals/extensions, funding issues, or any other matters related to F&I banking relationships.
• Prepare necessary monthly reports and presentations for routine sales meetings.
• Work closely with the Compliance Officer to ensure compliance with Inchcape’s F&I internal controls and regulatory requirements.
• Attend monthly general sales meeting to discuss relevant F&I topics, updates, and, concerns.
• Be aware of any market trends, competitive activities and rates.
• Conduct business in an ethical and professional manner.

• Education
  • Bachelor’s Degree in Business, Finance, or related field
  • Equivalent work experience
• Experience
  • 3 – 5 years’ experience managing and supervising a team
  • Prior banking and/or consumer lending experience is strongly preferred
  • Prior experience working at an auto dealership is strongly preferred
• Licensure

• Knowledge
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Skills
  • Complex problem solving
  • Judgement and decision making
  • Critical thinking
  • Management of personnel resources
  • Collaboration and teamwork
  • Strong computer skills
  • Excellent communication and interpersonal skills
  • Time management
• Abilities
  • Ability to manage and prioritize multiple projects while simultaneously meeting goals
  • Excellent written and oral comprehension
  • Mathematical reasoning and number facility

• Responsibilities
  • Ensure a healthy and safe workplace
  • Ensure employees are trained in and adhere to standard work procedures
  • Identify and initiate correction of hazards
  • Assess and meet HSE needs of individual employees
  • Assist individual employees to improve HSE performance
  • Provide appropriate work and support services for ill, injured, or troubled employees
  • Documentation and record keeping
  • Supervise employees and contractors in area of responsibility
• Key Activities
  • Train employees in safe work practices and procedures and ensure compliance
  • Inspect work areas for HSE problems
  • Stop any unsafe work practices
  • Report and analyze incidents and initiative preventative actions
  • Encourage employees to report incidents and near misses
  • Ensure contractor safety standards are met
  • Access safety support services as required
  • Involve employees in HSE activities
  • Supervise employees
  • Conduct and document workplace inspections
  • Participate in and organize risk assessments
  • Ensure new employees are inducted
  • Assist in resolving safety issues
  • HSE discussed in team meetings
• Accountability Measures
  • Performance Review
  • Incident investigation
  • Inspections and audits
  • Incident and Near miss frequency by location
  • Involved in and support HSE committee or equivalent

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The physical requirements of this position involve sedentary work, which involves sitting most of the time
• Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body
• The worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, and viewing a computer terminal

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• In door office, air conditioning, well-lit office space