Position: Medical Records File Clerk

Department: Medical Records

Reports to: Department Supervisor

Created: May 9, 2025

Job Summary

This is a position that involves limited independent judgment. Duties include performing clerical work requiring application of various work methods and procedures, and familiarity with departmental functions, policies, and practices. May report to Clerk-Typist H, Clerk HI, or the departmental head or elected official. Does not supervise any employees.

Essential Duties and Responsibilities

• Checks, analyzes, and classifies or alphabetizes materials, conducting limited research when necessary.
• Makes simple postings to various departmental records.
• Issues licenses, permits, certificates, writs, or other legal documents, and/or titles in accordance with departmental rules and regulations.
• Prepares reports involving tabulations or posted data and simple arithmetical calculations.
• Receives and issues receipts for payments for licenses, permits, certificates, bonds, services, etc.
• Indexes records and information.

Qualifications

• Ability to meet the public well and to deal effectively with their questions or problems, seeking assistance when needed.
• Ability to establish and maintain effective working relationships with co-workers, employees, and officials in other departments.
• Ability to communicate effectively orally and in writing.
• May be required to type accurately at a speed of at least 35 wpm and/or operate a calculator by touch.

Minimum Requirements

• Minimum Education: High school graduation or its equivalent plus at least six (6) months' experience in clerical work.
• Minimum Work Experience: Any equivalent combination of experience and training that provides the preferred knowledge, skills, and abilities.
• Required Skills: Working knowledge of business English, spelling, and arithmetic; office practices and procedures; departmental rules and regulations.
• Ability to understand and carry out oral and written instructions and to request clarification when needed.
• Ability to maintain established records and files.

Working Conditions

• Primarily seated in a front desk/reception area

• May involve occasional lifting of files or office supplies (up to 15 lbs)

• Frequent interaction with patients, staff, and providers