Do you love helping people through difficult situations?
Then, don’t miss your chance to join our Franchise as a new Job File Coordinator. In this position you will be making a difference each day.
We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership.
Job Summary
Perform all Job File Coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs. Create preliminary Xactimate Estimates and job file backup. Perform basic accounting functions such Accounts Receivable and Accounts Payable tasks. Perform general office duties, such as drafting correspondence, filing, and creating reports. Coordinate crew and job scheduling.
Responsibilities:
- Job File Coordination
- Monitor job file status
- Monitor job file audit status
- Maintain job file Work-In-Progresses
- Monitor and ensure client requirements are followed
- Job File Documentation
- Review and validate initial field documentation
- Create preliminary Xactimate Estimate
- Perform daily job file coordination
- Perform job file backup
- Job File Communication and Reporting
- Maintain internal communications
- Maintain external communications
- Prepare job file reports
- Complete and review job file documentation for final upload andthe audit process
- Complete job file audit process
- Perform job close-out
Necessary Experience and Skill Set
- A minimum two years of business experience
- Working knowledge of current business software technologies
- Superb customer service, administrative, and verbal and written communication skills
- Experience in the commercial cleaning and restoration or insurance industry is desired
- Experience in writing Xactimate Estimates and the job file process
Job Type: Full-time
Pay: $19.50 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
Schedule:
- 8 hour shift
- Day shift
Education:
- Bachelor's (Required)
Experience:
- Restoration: 1 year (Required)
Ability to Commute:
- Decatur, GA 30034 (Required)
Work Location: In person
