Financial coordinator at Premier Orthodontics

At Premier Orthodontics, we’re the office that works hard and has fun doing it. We take pride in creating a workplace where our team genuinely enjoys being around one another, where every employee is free to be themselves, and where we all work together to deliver exceptional customer service and orthodontic care to people from all walks of life. Since we spend more time together than with our own families during the weekday, our office has become a safe, supportive, and fun space.

Are you passionate about ensuring the financial health of a thriving orthodontic practice? Premier Orthodontics is seeking a determined and driven individual to join our collections team. If you thrive on reducing outstanding balances and enjoy managing accounts, we want to hear from you.

Key Responsibilities:

• Patient Financial Arrangements:
  
  • Present and explain orthodontic treatment fees and payment options clearly and professionally.
    
  • Create customized financial agreements that align with practice policies.
    
  • Collect initial payments and set up automatic drafts or payment schedules.
    
• Insurance Coordination:
  
  • Verify orthodontic insurance benefits and eligibility.
    
  • Submit pre-authorizations and claims in a timely and accurate manner.
    
  • Track insurance payments and follow up on unpaid claims.
    
• Billing and Collections:
  
  • Monitor patient accounts for overdue payments and take appropriate action.
    
  • Post payments accurately to patient accounts.
    
  • Coordinate with third-party financing providers (e.g., CareCredit).
    
• Administrative Duties:
  
  • Maintain accurate patient financial records.
    
  • Respond to billing inquiries from patients and insurance companies.
    
  • Collaborate with clinical and administrative staff to ensure smooth workflow.
    

Qualifications:

• High school diploma or equivalent (Associate or Bachelor's degree preferred).
  
• Minimum 1–2 years of experience in a dental or orthodontic office; financial or insurance coordination experience strongly preferred.
  
• Familiarity with dental/orthodontic billing software (e.g., Dolphin, OrthoTrac, Open Dental).
  
• Strong understanding of insurance terminology, claims processing, and accounts receivable.
  
• Excellent communication, organizational, and interpersonal skills.
  
• Detail-oriented with strong problem-solving abilities.
  
• Ability to handle sensitive patient information confidentially and professionally.
  
• Benefits: • 401(k) matching • Dental insurance • Employee discount • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid time off • Professional development assistance • Referral program • Retirement plan • Vision insurance Schedule: • 8-hour shift • No weekends Supplemental pay types: • Bonus pay • $18-$23 hourly