About Us:
RevCore Recovery is a leading outpatient program dedicated to providing compassionate and evidence-based care for individuals struggling with Substance Use Disorder (SUD) and Mental Health challenges. We pride ourselves on fostering a supportive and welcoming environment for both clients and staff.
Job Overview:
We are seeking a friendly, organized, and detail-oriented Front Desk Coordinator to be the first point of contact for our clients, visitors, and staff. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to handle multiple tasks in a fast-paced environment.
Key Responsibilities:
- Greet and assist clients and visitors with warmth and professionalism.
- Answer and direct phone calls, emails, and inquiries efficiently.
- Manage appointment scheduling and maintain accurate records.
- Verify insurance coverage and process necessary documentation.
- Assist with client intake and documentation processing.
- Maintain confidentiality and uphold HIPAA compliance standards.
- Support administrative tasks, including filing, data entry, and office supply management.
- Collaborate with the clinical and administrative teams to ensure smooth daily operations.
Qualifications:
- High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
- Previous experience in a front desk, administrative, or customer service role.
- Experience with insurance verification in a healthcare setting is a plus.
- Strong interpersonal and communication skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Ability to multitask and remain calm under pressure.
Why Join Us?
✅ Meaningful work in a supportive and mission-driven environment.
✅ Competitive salary and benefits package.
✅ Growth and development opportunities.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Work Location: In person
