About Cocoa Beach Pier
Calling all Food & Beverage Managers. How would you like to go to work at the beach every day? Lead this rock star team at the historic Cocoa Beach Pier where island living, breathtaking ocean views, incredible views of space launches and fresh creative cuisine are the perfect fit for a new lifestyle in the new year. This position is the driving force behind delighting guests with a variety of fresh seafood and other specialties.
Oversee the best of the best in beachfront dining in a multi outlet complex. Venues include Rikki Tiki Tavern, an oversized Tiki bar with creative food and specialty cocktails located 800 feet out over the Atlantic ocean, Pier '62 Our newly remodeled indoor restaurant featuring a fresh sushi menu, sake cocktails, with floor to ceiling windows and a bar that has indoor AND outdoor seating, The Beach deck at Pier '62 with incredible views of the beach featuring our delicious food and specialty cocktails, Sea Dogs located directly on the beach featuring Nathan's famous hot dogs and a variety of quick service options, Maui J's our popular Hawaiian Shave Ice Truck with 30+ flavors, and an elegant catering and banquet venue with spectacular views of sand and surf. Ocean Freeze our brand new ready to pour daquiri shop for the hot days, Ohana subs for all the families wanting to get some subs to enjoy on the beach, and Chip Wrecked, a loaded kettle chip shop topped with delicious toppings to fix that craving.
Job Description
To ensure objectives are met in all the restaurants, bars and food outlets. Direct and coordinate all activities regarding the restaurant, and beverage departments by performing the following duties personally or through subordinate supervisors.
Essential Duties and Responsibilities include the following:
- Oversees and coordinates work of the entire staff engaged in executing guest service, preparing meals and beverages to ensure adherence to recipes and quality standards
- Ensure the proper quantity and control of Food, Beverage and other supplies to include cost controls, quality control, inventory accuracy and rotating stock
- Inspects bar and restaurant locations for conformance to governments and company safety, security and sanitation requirements
- Ensure all areas are adhering to company cash handling procedures.
- Organize regularly scheduled training classes and meetings with the entire staff
- Conduct formal performance evaluation of all beverage staff and restaurant management
- Discipline individual staff in accordance to company guidelines
- Responsible for New Hire staff selection, interviewing, and department training. These are all to be conducted within company/department guidelines
- Operate outlets within company guidelines
- Maintains current and accurate standard operating procedural manuals to include: service standards, cash handling procedures, menu item preparation, specifications, safety and security, purchasing, ordering, receiving, stocking, requisitioning and internal audit policies
- Maintains each outlets par stock per department procedure
- Administers liquor/beverage requisitions per department procedure
- Ensures adherence to beverage controls per company and department policies
- Maintains and evaluates a spill/mistake drink record daily
- Performs POS System, voids within department procedures
- Researches/tracks missing check reports
- Submits POS system program changes per department procedures
- Completes guest walk out reports per department policy
- Responds to guest inquiries, complaints in a professional and urgent manner
- Maintains proper key control
- Prepares/maintains accurate and complete monthly department reports per company policies
- Completes/maintains monthly inventories with accuracy per established procedure
- Observes use of cash registers to ensure proper programming and use
- Observes staff opening/closing outlet procedures, maintains current documents checklist
- Documents staff call-in/tardiness
- Enforces staff, company and department grooming policies
- Attends and participates in required department manager meetings
- Evaluates individual staff customer service quality levels daily
- Supports/embraces company's Service philosophy, motto, standards, and Principles of Service
- Maintains current job descriptions within department
- Recognizes/praises staff extraordinary service, rewards staff utilizing team recognition programs
Supervisory Responsibilities
Responsible for the overall direction, coordination and evaluation of these areas. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining of team members; addressing complaints and resolving problems.
Qualifications
Education and/or Experience
Associate's degree (A, A) or equivalent from two-year college or technical school; or six months to one year related experience and/or training, or equivalent combination of education and experience.
Certificates, Licenses and Registrations
Food Handlers Certification required within 30 days of hire and must be maintained on a current/valid status. Must successfully attend Company Mandatory Manager Training programs
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to stand, talk, and hear. In addition, the employee is occasionally required to taste and smell. The team member frequently is required to climb or balance. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
Additional Information
Why The Cocoa Beach Pier?
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, personal
- Paid Holidays
- 401K with generous company match
- Wellness Programs
- Fun, family culture
- Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
The Cocoa Beach Pier is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law.
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Work Location: In person
