Under the direction of the Practice Manager, responsible for implementing standard Hospital policies, educating registrar staff on accurate patient registration procedures, abstracting and charge entries on a daily basis. Coordinate staff scheduling to meet volume and work flow demands. Duties also include: checking patients in and out, answering the telephone, scheduling patients, obtaining incoming referrals, registering patients, verifying insurance information, entering and abstracting charges into the computer.
Required Skills/Qualifications/Training/Experience:
- Knowledge of third party insurer and HMO primary care guidelines
- Familiarity with Cerner scheduling and order entry systems
- Excellent oral and written communication skills required
- Previous medical office work experience in a high volume electronic medical record environment
- Departmental specialized training on medical software and electronic equipment, etc.
- SMH and department orientation to supervisory responsibilities relating to educational requirements, evaluation process, Human Resources forms, Payroll procedures, etc.
- Command of verbal and written English
- Positive interpersonal communication skills
- Computer literate
- Strong organizational skills
- Medical terminology
Preferred Skills/Qualifications/Training/Experience:
- Previous supervisor experience
Educational Requirements:
- High school graduate or equivalent required
- Associates degree in business preferred
License/Certification:
- N/A
Age Specific Criteria: Ability to effectively communicate to all age levels served within the scope of the position/assigned areas.
Ability to Meet Job Performance Expectations: Must have the ability to perform essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.
Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.
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