Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks in a busy medical office environment. This role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently.
Duties
- Greet patients and visitors warmly, ensuring a welcoming atmosphere.
- Manage phone systems, answering calls promptly and directing them to the appropriate personnel.
- Schedule appointments and maintain an organized calendar for medical staff.
- Handle patient check-in and check-out processes, ensuring accurate data entry into electronic health records.
- Maintain patient confidentiality in compliance with HIPAA regulations.
- File and organize patient records efficiently to ensure easy access for medical staff.
- Collaborate with other departments to facilitate smooth operations within the office.
- Provide information about services offered and answer general inquiries from patients.
Skills
- Proficiency in medical office management practices.
- Excellent phone etiquette with the ability to communicate clearly and professionally.
- Familiarity with electronic health record systems, particularly Dentrix, is preferred.
- Ability to manage multiple phone lines and prioritize tasks effectively.
- Strong organizational skills with attention to detail for accurate record keeping.
- Previous experience as a Dental Receptionist is a plus but not required.
- A positive attitude and a commitment to providing exceptional patient care.
Join our team as a Front Desk Receptionist where you can make a difference in the lives of our patients while enjoying a dynamic work environment!
Job Type: Full-time
Pay: Up to $30.00 per hour
Expected hours: 36 per week
Benefits:
- Dental insurance
- Employee discount
- Free parking
- On-the-job training
- Paid time off
- Paid training
Schedule:
- 4x10
Ability to Commute:
- Anchorage, AK 99515 (Required)
Ability to Relocate:
- Anchorage, AK 99515: Relocate before starting work (Required)
Work Location: In person
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