Search suggestions:

hiring immediately
part time
full time
indeed
warehouse
work from home
dental assistant
remote work from home
lpn
receptionist
remote
front desk
summer
California
Houston County
Florida
New York
Los Angeles County
Texas
Cook County
San Antonio
Denver
Columbus
Miami
New York
Apply

Help Desk Support Specialist - Journeyman

Obsidian Solutions Group
Prince William County, Virginia
Full time
3 weeks ago

Description

Help Desk Support Specialist - Journeyman 

Primary Location: Quantico, VA

Clearance: Active DoD Secret

**(Shifts: 0730 - 1600 or 1130-0800)**


Job Summary

We are seeking a Help Desk Support Specialist – Journeyman to provide responsive and professional technical support for GCSS-MC users. This role focuses on resolving access, performance, and system issues while maintaining compliance with service level standards and audit requirements. The ideal candidate will bring strong troubleshooting skills, customer service orientation, and experience supporting secure, mission-critical systems in a high-volume enterprise environment.


Specific Responsibilities


Requirements

Required Qualifications

Physical Requirements and Work Environment

Travel

Company Description

Obsidian Solutions Group LLC (OSG) is a fast-growing professional services firm based in Fredericksburg, VA. We create value for our customers by delivering technology-enabled & mission-oriented technical solutions that solve complex problems, protecting people, information, and assets. Our core capabilities are in providing Enterprise IT, Intelligence Analysis, Production & Development and Knowledge-Based Professional Services Solutions that enable the customer's mission. Obsidian Solutions Group LLC is a certified 8(a), service-disabled, veteran-owned small business.

A career at Obsidian Solutions Group means you are able to put your expertise, credentials, and talents to great use working with customers in the DOD and Intelligence Community, while enjoying the excitement of working in a fast-growing organization committed to making a difference for our customers and in our community. Contribute independently and collaboratively alongside our amazing team of doers and thinkers. Obsidian Solutions Group is small enough to offer a family atmosphere yet large enough to deliver a highly competitive compensation package. We hire and retain the best in the industry, offering exceptional benefits that protect the well-being of our employees, their spouses and domestic partners, and their families.

Our corporate philosophy is centered on hiring and retaining employees with the requisite skills, professional experience, personal commitment, and ethical standards necessary to foster a culture of operational excellence necessary to surpass our customer's expectations.


Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Obsidian Solutions Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, protected veteran status, and any other non-merit factor, or any other characteristic protected by law.


Save Apply
Report job
Other Job Recommendations:

Help Desk Support Specialist

Knowles Precision Devices
New Bedford, Massachusetts
$55,000 - $70,000
  • Respond to and resolve user inquiries and issues via...
  • Monitor and escalate unresolved issues to appropriate...
2 days ago

Help Desk Representative

Acuity Insurance
Sheboygan County, Wisconsin
$20 - $30
  • Interviewing users to gather information about the problem...
  • Analyzing the incident reports, including but not limited to...
23 hours ago

Front Desk Receptionist

Reno Tahoe Dermatology
Reno, Nevada
  • Dental insurance
  • Employee discount
  • Health insurance...
3 days ago

Front Desk Receptionistdesk

Jay anthony Nails spa
Winter Park, Florida
$26,963 - $32,172
  • Greet and assist clients and visitors in a professional...
  • Manage calendar appointments and scheduling for staff...
4 days ago

Front Desk Clerk (7PM - 7AM)

Spring Hill Suites Little Rock
Pulaski County, Arkansas
$12 - $14
  • Greet guests warmly upon arrival and provide assistance with...
  • Manage reservations, including modifications and...
3 days ago

Hotel Front Desk Agent - Full Time

Holiday Inn Express and Suites
Clearfield County, Pennsylvania
  • Employee discount
  • Flexible schedule
  • 8 hour shift...
23 hours ago

Front Desk Agent

Quality Inn and Suites
Smyth County, Virginia
  • Greet guests upon arrival with a warm and welcoming...
  • Manage the check-in and check-out processes efficiently...
4 days ago

Housekeeper/Front Desk

AmeriVu Inn and Suites
Shawano County, Wisconsin
$10 - $13
  • Greet and check in guests upon arrival, ensuring a smooth...
  • Handle guest inquiries and provide information about hotel...
4 days ago