Description
Description
Position Title: Health Related Social Needs Program Support Specialist
Reports To: Health and Wellness Director
Location: Hybrid, 410 NE 18th Ave, Portland, OR 97232, and 16515 SE Oak St, Portland, OR 97233
Classification: Full-time, Non-Exempt, 1.0 FTE
Compensation: $19.23 - $21.63 per hour DOE
ORGANIZATION BACKGROUND
Latino Network’s mission is to provide transformative opportunities, services, and advocacy for the education, leadership, and civic engagement of our youth, families, and communities. Our work springs from the core belief in Latino community self-determination that is, the ability of community members to participate meaningfully in the decisions that affect their lives and the lives of their families. We actively partner across a variety of city, county, state, and community organizations to deliver training and support, a wide range of services, as well as influence policy.
BENEFITS & PERKS
Latino Network provides a generous benefits package that includes:
- Health Plans including Medical, Dental, Vision, and Alternative Care
- FSA - Flexible Spending Account for Medical & Dependent Care expenses
- 401k Plan with Match
- Employee Assistance Program
- Employer sponsored Life, AD&D, and Long-Term Disability Insurance
- Paid Leave (Vacation, Sick, Sabbatical)
- $50 Monthly internet reimbursement
- Self - Care perks
- Team and family events
POSITION DESCRIPTION
This position will provide logistic, planning, and staffing support to our Health and Wellness Department, with a specific focus on Health Related Social Needs (HRSN) services . This position will assist with data entry, technical assistance, on-site support for activities and events, purchasing supplies, and administrative support, including scheduling and tracking expenses, as well as act as a community liaison between landlords and property management companies, utility service providers, and home remediation and repair services. A key function of this role includes supporting HRSN program implementation by assisting the Community Health Response team in tracking financial payments to housing and utility companies, tracking and managing future rent and utility payments, completing eligibility assessments, collecting and processing documentation, coordinating with Care Coordination Organizations (CCOs), and providing organizational and clerical support as assigned. This position is meant to be flexible in meeting the department's needs and collaborating with departments across the organization. The department's primary goal is to increase the health and wellness of Latino youth and families through HRSN education, enrollment, and resource navigation.
PRIMARY DUTIES AND RESPONSIBILITIES
- Supports the Health and Wellness Community Health Response team with events, activities and on-site support for HRSN benefit implementation.
- Provides administrative support to the Director and Managers, including support with scheduling, tracking expenses, and project management.
- Participates in team meetings, agency all-staff meetings, and organizational events.
- Coordinates with landlords, property management companies, utility service providers, home remediation and repair services, community partners, Coordinated Care Organizations and other affiliate organizations as assigned..
- Assist in tracking financial payments to housing and utility service providers.
- Monitor and manage future rent and utility payment schedules.
- Enters data and documentation using Efforts to Outcomes (ETO), UnitUs, and other internal data tracking as assigned.
- Meets deadlines for mileage, program expense reimbursements, and timesheets.
- Meets data deadlines to ensure reports are completed on time.
- Complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and existing confidentiality laws.
- Maintains punctual, regular, and predictable attendance.
- Works collaboratively in a team environment with a spirit of cooperation.
- Respectfully takes direction from supervisor and performs other duties as assigned by supervisor.
Requirements
REQUIRED SKILLS/KNOWLEDGE/ABILITIES
- Strong organizational and time management skills
- Experience working with spreadsheets and tracking expenses
- Excellent attention to detail and follow-through on tasks
- 2-4 years of experience in community health promotion.
- Knowledge of and experience working with families in the Latino community, familiarity with the worldview and cultural practices of Latino community members impacted by multiple systemic barriers.
- Bilingual in Spanish and English, with strong oral and written communication skills.
- Experience effectively facilitating knowledge sharing and collaboration.
- Basic understanding of mental health and educational institutions, resources, programs, social services, and government agencies.
- Self-motivation and the ability to work independently with strong analytical and problem-solving skills.
- Possess excellent attention to detail, great organizational skills, and ability to prioritize multiple tasks.
- Working knowledge of Microsoft Office, Google Suite, and data entry skills.
- Excellent phone and computer skills are required.
- Reliable transportation throughout the workday for travel to various on-site sites as needed.
- Respect for diversity; desire and ability to work cross-culturally.
- Ability to demonstrate a combination of the following characteristics/ abilities: patience, open-mindedness, high level of responsibility, willingness to grow, change and learn, courage, motivation; empathy, compassion, flexibility, persistence, and creativity.
- Ability to work a flexible schedule, including some nights and weekends.
PHYSICAL DEMANDS
The physical demands described here represent those that an employee must meet to perform the essential duties of this job successfully. The work environment characteristics described here are representative of those an employee encounters while performing these duties. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; talk or hear; and taste or smell. The employee must frequently stand, walk, sit, stoop, kneel, crouch, or crawl.
WORK ENVIRONMENT
While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather); outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather). This position requires frequent computer use. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually moderate.
TO APPLY
If you, or anyone you know, are interested in joining us in supporting our mission to positively transform the lives of Latino Youth families and communities, please submit your application, resume, and cover letter at: Careers
Successful completion of initial and ongoing employment screens, including but not limited to criminal background and vehicle record as required. Latino Network is an equal opportunity employer. We value and support diversity and inclusion to create a culture of dignity and respect.
