Overview
Pure Health Center is seeking a highly organized, personable, and detail-oriented Part-time Administrative Assistant/Intake Coordinator to join our team. This role is pivotal in ensuring smooth day-to-day operations and providing an excellent first impression to new and existing clients for our busy group psychotherapy practice. The ideal candidate will have strong organizational and communication skills, an ability to problem solve and multitask. Experience with client intake, insurance verification, and administrative tasks a plus.
Responsibilities
- Answering Phones: Serve as the first point of contact for the practice, answering phone calls from new and current clients, providing helpful and compassionate support.
- Client Intake: Conduct preliminary intake for new clients over the phone, gather necessary information, and match clients with the appropriate clinician based on their needs.
- Insurance Verification: Perform insurance verification for new clients, including confirming coverage and benefits, and communicating any relevant information to the billing department.
- Client Chart Management: Update and maintain accurate client records, including inputting new client information, updating existing charts, and ensuring all documentation is complete.
- Billing Assistance: Assisting in billing tasks, such as processing payments, answering client billing inquiries, and submitting claims when necessary.
Qualifications
- Strong organizational skills and attention to detail
- Excellent customer service and communication skills
- Experience with client intake and insurance verification a plus
- Ability to handle sensitive and confidential information with discretion
- Previous experience working in a mental health setting a plus
Work Environment:
Pure Health Center is a premiere group psychotherapy practice with four locations (Lincoln Park, West Loop, Roscoe Village and Arlington Heights) throughout Chicagoland. This position is mostly remote with the expectation that the intake coordinator will work in-office at least once a month. Work hours are flexible.
Job Type: Part-time
Pay: From $20.00 per hour
Schedule:
- Monday to Friday
Work Location: Remote
