Phelps Dunbar LLP is an AmLaw 200 full-service law firm. The Claims Analyst will handle moderate to higher level professional liability and general liability claims as part of the London Claims Group, an in-house claims management group.
Essential Duties and Responsibilities: Primary responsibilities will include investigating claims, managing litigation, conducting settlement negotiations and formulating reserves.
- Perform claims investigations, gathering all relevant facts and documents.
- Analyze liability, damages and exposures.
- Formulate reserves.
- Develop handling strategies.
- Conduct settlement negotiations and attend mediations.
- Manage litigation and interactions with attorneys.
- Review and confirm coverage.
- Prepare detailed reports to clients.
Education and Experience Required:
- BA/BS Degree. JD strongly preferred.
- A minimum of three - five years of claims experience, preferably in general liability and professional liability (e.g., A&E, insurance agent E & O, lawyers professional liability).
- CPCU, ARM or other advanced designations desirable.
Qualifications and Skills Required:
- Excellent written and verbal communication skills along with strong negotiation, litigation management and interpersonal skills.
- Strong computer skills with MS Office Suite software.
- Excellent organizational skills combined with the ability and flexibility to work in a fast-paced environment.
- Must be able to travel on a limited basis.
PERFORMANCE MEASURES
The Claims Analyst will be evaluated by the Department Head and others if appropriate. These criteria may change without notice:
- Knowledge of industry standards.
- Demonstrated ability to apply knowledge to achieve firm and departmental goals and objectives.
- Effective communications with clients, attorneys and team members.
- Proper handling of clients’ claims and achieving favorable results.
- Professionalism and quality of service to clients.
- Timely handling of reports and reserving.
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