Job Title: Maintenance Support
Department – Operations
Location - Craig's Cruisers - Grand Rapids, MI
Position Type – FT Hourly
Company Overview:
Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, with 27 high-energy destinations across 13 states. Headquartered in Charlotte, North Carolina, the company has grown rapidly from just three locations in 2019 to a national portfolio of award-winning venues, including Scene75, The Track Family Fun Parks, Malibu Jack’s, Fun Land, Celebration Station, Craig’s Cruisers, and more. Recognized on the 2024 Inc. 5000 list at No. 299 for 1,408 percent three-year growth, Five Star Parks continues to lead the way in innovation, guest experience, and operational excellence in the amusement and hospitality sector.
Our venues fuse go-karts, arcades, bowling, VR, thrill rides, and immersive dining into vibrant, high-impact environments that inspire all generations to play, connect, and create unforgettable memories. We are rooted in a company-wide promise of being Safe, Clean, and Fun—demonstrating our uncompromising commitment to guest and team-member well-being, pride in welcoming and immaculate facilities, and a playful, edgy spirit that sets us apart. Internally, we foster a culture of integrity, accountability, inclusiveness, and performance, empowering team members to think boldly, own outcomes, and deliver Five Star moments every day. With the scale of a national platform and the heart of a local host, Five Star Parks is a dynamic workplace where operational excellence, innovation, and fun converge—every day is an opportunity to elevate play.
Job Summary:
Maintenance Support at Five Star Park & Attractions is responsible for the efficient operation and maintenance of go-karts and track functionality. The role involves ensuring optimal safety for staff and guests while delivering a fun experience. The Maintenance Technician is professionally accountable for the smooth operation and upkeep of go-karts.
Accountabilities:
- Perform diversified duties and repairs to maintain go-karts.
- Provide unscheduled repairs for attractions when issues arise.
- Conduct scheduled maintenance repairs of go-karts, following daily, weekly, monthly, and annual checklists to ensure safety and proper lubrication.
- Adhere to procedures and guidelines set forth by the manufacturer in all maintenance work on attractions.
- Ensure compliance with maintenance schedules specified by manufacturers.
- Keep comprehensive documentation, including repair logs, annual inspections, NDT testing, and grease bearings/bearings monitoring.
- Perform In Season checklists.
- Apply mechanical skills, including but not limited to mechanical, electrical, pneumatic, hydraulic, troubleshooting, and repair of attractions.
- Diagnose problems, replace or repair parts, test, and make adjustments.
- Utilize a variety of hand and power tools, including torque wrenches and rattle can paint guns.
- Detect faulty operations, defective materials, and report them to proper supervision.
- Comply with OSHA safety regulations.
- Maintain clean and orderly work areas.
- Regularly review processes and procedures to identify opportunities for improvement and increased efficiency.
Principle Duties and Responsibilities:
- Foster a positive safety culture, ensuring the safety of employees and visitors at all times.
- Ensure compliance with Five Star Parks and Attractions' standards.
- Perform other duties as assigned by management.
- Must be able and willing to stand or walk for up to 10-hour shifts.
Education, Qualifications, and Experience:
- High school or equivalent education required. Associate’s Degree or related technical school degree preferred.
- Minimum of three (3) years of experience in a maintenance-related position.
- Ability to obtain and/or maintain any government-required licenses, certificates, or permits.
- All employees must maintain a neat, clean, and well-groomed appearance.
- Highly organized with a strong work ethic.
- Ability to work in a loud environment.
Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.
Five Star Parks & Attractions participates in the E-Verify program.
APPLY NOW!
Experience
Required- 3 year(s): Experience in a maintenance related position
Education
Required- High School or better
- Associates or better in Technology Management Services or related field
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
