The Market Administrator (MA) is responsible for providing overall administrative support for the Market Management Team (including Market Manager, Market Business Service Officer, Senior Risk Officer and Associate Market Manager). Responsibilities include assisting Complex Management in connection with matters affecting the market facilities, Financial Advisors, and Support Staff.
Dependent on market structure and geographic location, the CA may be responsible for multiple office locations, and serve as the escalation point of contact for Branch Administrators. The CA must act as a culture carrier as it relates to the core values of the firm. This role enables you to learn about all aspects of the business at a high level, and the wide range of responsibilities presents opportunities to grow skill sets and progress your career within the business.
DUTIES and RESPONSIBILITIES:
Expense Management Support
- Manage Travel & Entertainment (T&E) and Events and Conferences (EnC) expense requests to ensure compliance with Firm policy utilizing online business systems
- Coordinate events and meetings for the market, including all pre-approvals, event logistics/planning and accounting for meetings including Market Management, Regional Councils, National Sales partners, external wholesalers, and others as directed
- Work with Accounts Payable to manage invoices, vendor set up/maintenance, payment reconciliations or issues
- Maintain and review market finance and expense management information in collaboration with MBSO and/or BSO
Management Support
- Navigate firm resources and act as a liaison with Regional Administrators in addition to other various internal and external business partners, including managing requests and escalating as needed
- Provide organizational support for Human Resources by leveraging associated HR systems (I-9 processing, New Hire onboarding, internal transfers and employee termination paperwork)
- Proactively participate in firm initiatives directed by local management
- Communicate and manage firm initiatives for the market (e.g., Global Volunteer Month, Annual Appeal) as well as regional initiatives as directed
- Actively engage in available training and education programs to maintain current status on policies, procedures and risk awareness (including licensing requirements for market personnel)
- Facilitate and/or conduct ad hoc projects, training, and events for the market as necessary
Office Administration Support
- Perform administrative functions for Market Management Team, including telephone coverage, business travel arrangements, and file & calendar maintenance
- Serve as a point of contact for market facilities and real estate management (e.g., refurbishments, reconfigurations)
- Serve as a point of contact for market personnel needs (e.g., benefits enrollment, registration/licensing, and communication of policy and updates as it relates to HR and Registration matters)
- Serve as a point of contact for local administrative tasks (e.g., Alternative Flexible Grid (AFG) checkpoints, CPR/AED training and certifications, annual certification of registrations and market data expenses)
- Lead office management efforts, including maintaining office supplies, ordering business cards and stationery, maintaining business continuity plans, and acting as point of contact for facilities management
- Assist with firm remediations as needed
- Act as a point of contact for technology projects, migrations, equipment installs/ replacements
- Maintain up-to-date office utilization information in the firm’s internal system
- Provide guidance and point of contact for Branch Administrators
- Coordinate with Branch Administrator(s) as it relates to market driven projects and ensuring back-up Administrator coverage
- Administer other duties as delegated by the Market Management Team
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
- High School Diploma/Equivalency
- College degree preferred
- Two or more years of related experience is a plus
Knowledge/Skills
- Strong computer skills and knowledge of Microsoft Office
- Excellent verbal and written communication, including telephone coverage
- Strong time management abilities
- Demonstrates good judgement
- Exceptional interpersonal and client service skills
- Detail orientated with superior organizational skills
- Ability to prioritize work
- Team player with the ability to collaborate with others Morgan Stanley
- Ability to work in a fast-paced, evolving environment
- Adaptable and ability to multitask
- Proactive or self-starter
- Ability to be discreet and maintain confidentiality on sensitive matters
- Willingness to obtain Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
Reports to:
- Market Executive
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Salary range for the position: $89,500.00 - $94,000.00 Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 10 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. The application window is expected to close 9/30/2025, but may be extended depending on whether a candidate has been selected.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
