Description:
This role supports a busy dermatology solo practice and med spa to schedule, check-in/out patients, and deliver care and aesthetic services.
Duties:
- Positive greeting and handling of patients arriving and exiting the Center
- Triage calls, emails, faxes, physical mail, and deliveries
- Perform scheduling, check-in/checkout, and rooming tasks
- Room patients for care delivery
- Post patient payments into EHR via phone, online, or other contact
- Maintain cleanliness of front desk and clinic rooms
- Deliver exceptional customer service and promotion of clinic services
- Support team in care delivery
Qualifications
- Customer service skills in verbal communication and attention to detail
- Proficiency in EHR systems
- Strong patient service and clerical skills
- Familiarity with HIPAA regulations and medical terminology
- Experience with multi-line phone systems and front desk operations
- Competence in Microsoft Office and health information management
About Us:
Twin Cities Dermatology Center is an innovative dermatology practice offering expert medical dermatology services and aesthetics through Equation Medical Spa. Our mission is to deliver compassionate and evidence-based care to all residing in our local Minnesota communities and beyond. We specialize in the treatment of inflammatory skin diseases, such as acne, eczema, psoriasis, pigment disorders, in addition to skin cancer, hair loss, weight loss, and anti-aging management. Medical Director and founder Dr. Margareth Pierre-Louis created the term visible wellness to embody the vision that she has for every patient: to achieve one’s best visible health for their longest and healthiest life. We proudly support Visible Wellness for All.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Work Location: In person