Position: Medical Receptionist
Reports to: Administrative Supervisor
Medical Receptionist Responsibilities
The primary goal of the Front Office Receptionist is to check out patients, answer and redirect incoming calls, schedule patient appointments and perform clerical duties.
Administrative Duties
- Greets patients and visitors in a professional, friendly and hospitable manner
- Checks patients in /out of EMR
- Collects and enters registration information
- Collects and enters HIPPA, Financial and Privacy Policies
- Schedules patient appointments with providers per appointment type
- Collects copays
- Balances copays and deposits with direct supervisor
- Maintains an organized lobby throughout the day
- Cleans and closes the lobby at the end of the day
- Professionally answers and directs incoming calls on multi-line phone system
- Accurately triages phone calls and directs them to the appropriate person
- Takes clear and detailed phone messages
- Scans and indexes fax server documents
- Assists coworkers with clerical duties
- Competes Medical Record requests
- Triages orders from appointments
- Other duties as assigned
- Conducts self in accordance with company policies, procedures, and employee handbook
- Maintains strict confidentiality and adheres to all HIPAA guidelines
Minimum Qualifications
Skills/Characteristics:
A Medical Receptionist must have knowledge of EMR, basic office procedures, and the use of office equipment (multi-line phone, computer, etc). They should have excellent customer service skills and phone etiquette.
Experience:
1-2 years’ experience as a medical receptionist or medical assistant preferred
Education:
Highschool Diploma, GED, or equivalent
Physical Requirements:
This position is heavily administrative in a typical office environment. One should expect a fair amount of desk time, along with walking through the office and some bending and stooping.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
