Overview
We are seeking a friendly, highly organized, and professional Medical Office Assistant to join our small, dedicated team of mental health professionals. In this essential role, you will help ensure the smooth daily operations of our office while delivering exceptional customer service to our patients.
Responsibilities
- Greet patients and visitors in a friendly and professional manner.
- Answer phone calls and respond to inquiries regarding services, appointments, and patient information.
- Manage patient scheduling, including appointments and follow-ups.
- Collect co-pays & outstanding balances.
- Handle insurance verification and billing processing.
- Maintain patient records in compliance with privacy regulations.
- Provide support to the psychiatrist working off site.
- Utilize the electronic health record system, InSync, for data entry and management.
- Keep the office organized and supplies stocked.
- Collaborate with other healthcare professionals to enhance patient care.
Requirements
- Previous experience in a medical office or hospital setting is preferred.
- Self-motivated and have the ability to work independently.
- Strong communication skills with an emphasis on patient service.
- Proficient typing skills for accurate data entry.
- Ability to multitask effectively in a fast-paced environment.
- Attention to detail and strong organizational skills are essential.
- A commitment to maintaining confidentiality and adhering to HIPAA regulations.
- Must like dogs, as we have an emotional support dog in training on site.
- Social Media experience is a plus.
Join our team as a Medical Office Assistant where you can make a difference in the lives of patients while growing your career in the healthcare field.
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Expected hours: 28 per week
Benefits:
- Paid time off
Schedule:
- Monday to Friday
- No weekends
Experience:
- working in a medical: 1 year (Preferred)
Ability to Commute:
- Lees Summit, MO 64064 (Required)
Work Location: In person
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