Mobile Market Manager

POSITION SUMMARY

The Mobile Market Manager is responsible for the development, planning, coordination, implementation, and evaluation of Second Harvest Food Bank’s Makin’ Groceries Mobile Market. Expanding to the Greater New Orleans area, the Makin' Groceries Mobile Market is a mobile grocery store aimed at improving access to nutritious food and essential resources in food deserts and rural communities where few food stores or full-size grocery stores are available. The program is designed to serve as an access point for healthy and affordable food, as well as a resource to increase food literacy and connect people to healthcare and SNAP benefits.

Duties and responsibilities are subject to change in order to meet the needs of current and future program demands, fulfilling the immediate and growth needs.

Second Harvest Food Bank (SHFB) believes that each employee makes a significant contribution to the success of the company; that contribution should not be limited by the work identified, assigned tasks, and overall responsibilities. Each employee is expected to offer his/her talents, expertise, and services whenever necessary to ensure the achievement of company goals.

Any person assuming supervisory responsibilities at Second Harvest must exhibit skills and model their leadership behaviors against the following metrics:

• Ensures staff accountability and execution for achievement of strategic goals and objectives.
• Invests time into staff development and professional growth to ensure a strong department across all levels.
• Fosters a spirit of teamwork and unity among department members.
• Displays passion and optimism for the work, provides vision and inspiration to peers and subordinates, and exemplifies SHFB core values.

ACCOUNTABILITIES

Based in the Greater New Orleans area, the Mobile Market Manager will be integral to the Impact team and the implementation of our Makin’ Groceries Mobile Market across the eastern part of our service area. Specifically, they will:

• Working with the Chief Impact Officer and supervising Mobile Market team members, the Mobile Market Manager will develop, plan, coordinate, operate, and evaluate the Makin’ Groceries Mobile Market initiative in the eastern part of Second Harvest’s service area.
• Assist with the launch of this initiative in the Greater New Orleans community, including but not limited to: procuring necessary equipment, hiring Mobile Market team members, training with the existing Mobile Market team in the western part of our service area, conducting community outreach to identify partner sites to host Mobile Market events, working with local governing bodies to ensure proper operational licensing, creating product list and managing procurement, etc.
• Ensure site selection for the Mobile Market meets program goals and criteria, and be the primary point of contact for communities or organizations interested in establishing Mobile Markets in their area.
• Develop the weekly schedule for the operation of the Mobile Market.
• Manage staff and volunteers to ensure the successful operation of the Mobile Market.
• Work with the Procurement Team to acquire food products needed to regularly stock the Mobile Market, ensuring product availability is culturally relevant and meets customer needs.
• Maintain inventory and ensure all supplies/materials are on-hand for the operation of the Mobile Market events.
• Conduct outreach to other organizations in the Greater New Orleans community to provide additional resources at Mobile Market events, including healthcare entities for vaccinations and screenings, etc.
• Collaborate with Second Harvest’s Nutrition Education and SNAP Outreach team members to ensure Mobile Market events are coupled with nutrition information and additional client services.
• Identify and network with other local anti-hunger/nutritional education groups.
• Work closely with community leaders to create community engagement activities.
• Meet all reporting requirements, as well as annual program goals and grant deliverables.
• Frequent day travel required within parishes served by the program. Occasional overnight travel may be required to branch locations. The position sometimes requires hours outside of the traditional workday, including evenings and weekends.
• Represent Second Harvest at community meetings and/or events, as appropriate.
• Comply with all SHFB policies and procedures.
• Maintain a professional, positive, and courteous demeanor at all times.
• Perform other duties as assigned.

QUALIFICATIONS

Education: Bachelor’s degree in public health, nutrition, or equivalent degree/training required.

Experience: Background in Farmers’ Market and/or community-based nutrition initiatives, as well as Supplemental Nutrition Assistance Education.

Skills and Capabilities:

The ideal candidate will possess many of these professional and personal abilities and attributes:

• Customer service orientation.
• Experience in training and supervision of staff and volunteers.
• Strong written and oral communication skills.
• Excellent interpersonal skills. Ability to establish and maintain effective working relationships with diverse stakeholders.
• Dynamic self-starter with ability to work independently and as part of a team.
• Skilled in training and/or facilitation of presentations.
• Ability to manage multiple projects with attention to detail, meet deadlines, and produce high quality and effective programming and products.
• Commitment to serving low income individuals and families. Interest in and sensitivity to poverty and hunger issues, nutrition, health equity, community food systems, and community organizing.
• Have a valid Driver’s License and access to an automobile with current auto insurance.
• Proficiency with Microsoft Windows and Office environment (Word, Excel, Access, Outlook) and standard office equipment.

Preferred Experience and Qualifications:

• Public speaking proficiency.

Allowable Substitutions: Combination of education, experience, and/or training that provides the required knowledge and skills for the position may be considered in lieu of education and/or experience at the company’s discretion.

Job Type: Full-time

Pay: $50,000.00 - $54,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person