POSITION/TITLE: National Account Manager
WORK LOCATION: Atlanta, GA
POSITION REPORTS TO: Vice President, Sales - Food Service
WORK TYPE: ON SITE/Field
Job Summary:
The National Account Manager East - is a National Account Sales Position for New Holdings, Inc. that focuses on selling manufactured product to National Accounts. The National Account Manager is responsible for all sales activities with their assigned National Account Region with the underlying goal to aggressively grow and maintain National Account Customers. The candidate should be self-motivated, driven and have a ‘hunter’ mentality to continuously drive new and incremental sales relative to the Company’s goals.
Benefits of the National Account Manager role include: a Home Based Opportunity, Company provided laptop, phone / hot spot; Expenses paid for Office Phone/Internet, Mileage/Car Allowance, Overnight Stays, Traveling Meals, Airline tickets, reasonable customer Entertainment and other expenses related to the role; Paid Holidays, Health/Dental/Life Insurance; 401k Program; Compensation based on Experience and a generous industry leading Sales Incentive Plan.
Essential Job Functions And Responsibilities.
Sales Growth:
Identify & sell National Accounts.
Seek National Accounts across all channels that are interested in Products.
Utilize Distribution, E-COM, Direct and other platforms to manage the National Accounts.
Key Relationship Holder for National Accounts as defined by the Company.
Product Expertise: a ‘go to’ for knowledge regarding Branded Products.
Become familiar with the product attributes to be able to effectively communicate and educate customers.
Assist Internal and External personnel on Sales Calls as a Product Expert.
Understand and Keep documentation on the competitive landscape.
Be aware of and combat legislation detrimental to selling Branded Products.
Broker & Sales Assistance: coordinate driving new sales with Brokers and other Sales.
As Needed Additional Activities With Customers And Company Projects.
Manage all Existing and New Customer Needs:
Pricing: Managing all customer information related to Into Stock Pricing, Bids & Contracts, Competitive Awareness, Allowances, Marketing Promotions, Deviations, manage Profitability and Corporate Mandated Practices.
Customer Sales Support: Sample Submission and Handling, Trade shows, Customer Food Shows, Forecasting to Supply Chain, Identifying and Tracking Customer Sales Trends, Conversion understanding and support, Product Training, Sales Meeting participation, and Plant Tours.
Creative Services Coordination: Artwork coordinating, Sketch Requests, Mock up coordination, Customer Approval Process and Floor Stocking Agreements.
Customer Service Coordination: Problem Resolution, Quality Complaint submissions and follow ups, Logistical Issues.
New Customer On boarding: W9s, Customer Setup, Credit Limit approval, Cash Terms and general adherence to all Terms and Policies including but not limited to Unearned Discounts and Accounts Payable.
Product Support: Marketing, Sampling, Point of Sale Material, Cross Reference Material
ales and Administrative Support:
Sales Funnel Reporting: All Sales are held accountable for submitting Sales Support Action Forms (SSAFs) through our system for New, Change or Updated Customer Information regarding Product and Sales. The SSAF tool is an instrumental piece to assist in Capacity Analysis, Financial Analysis and Forecasting.
Data Mining: All Sales should be trained, engaged and have a thorough understanding of the Database (WCDB). The WCDB is a tool used to extract Sales and Customer Data to better identify Trends, Gaps and Opportunities for Internal and External use.
Business / Market Intelligence: All Sales should be aware of whom their manufacturing and customer competitors are in their Districts along with what new, innovative and / or pricing landscapes are transpiring.
Expenses Reports: It is the responsibility of the employees to be good stewards in spending money that will reimburse. All special or large purchases should be approved by their respective Managers.
Sales Related Paperwork: The Sales is responsible for all related internal and external forms (not limited to but including): POD/Bid/Contract Forms, Customer Quotes, Sales Marketing Rebate forms (SMRs), Vacation Requests and Weekly Sales Reporting requirements.
VP/President Support: The Sales will act in a support role for the assigned VP of Sales and/or President with the intent to operate as a backup and support capacity related to but not limited to: District & Broker Management assistance/support/leadership, product training, food/trade show and vacation coverage. The goal is to build appropriate bench strength for future growth & promotion.
Skills / Competencies:
Experience and Ability: The Experience and Ability to work in channels and outlets related to the sales strategy, be it distribution, major accounts, broker management or any other forms, as identified by the Leadership Team.
Effectively Sell: The Sales will have cross channel experience and the proven ability to effectively sell based on the sales strategy as it is identified by the Leadership Team. This includes embracing and aggressively driving new business via the Sales Funnel along with an End User driven focus.
Collaborate and Coordinate: The Sales will demonstrate an ability to effectively collaborate and coordinate with other personnel. This includes utilizing all resources at their disposal to effectively handle customer issues and support.
Continuous Improvement: The Sales will always drive to improve skills, including but not limited to: Technical, Internal Systems / Databases, Customer Intelligence, Competitive Landscape and the ability to adapt in change during as market conditions warrant.
The ideal candidate will possess all or most of the following additional skills:
Strong analytical abilities, including data interpretation and numerical analysis
Intellectually curious and commitment to innovation – challenges the status quo
Ability to learn quickly and take direction
Effective communicator who proactively seeks clarification to ensure alignment, goals and expectations
Ability to adjust communication methods based on either customer situation or the receiver of the communication (i.e., executive leadership, field staff, peers, etc.)
Ability to manage time and follow through on tasks
Exhibit a supportive and customer focused mindset such as building positive relationships and strives to understands customer’s needs, both internal and external
Excellent organization skills, documentation and strong attention to detail
Ability to respond to difficult situations in a diplomatic and professional manner
Ability to use collaborative and non-adversarial approached in achieving diverse goals
Ability to perform and navigate within a complex organization
Strong organization skills with the ability to independently adjust and manage multiple priorities with thoroughness and accuracy
Possess a positive and continuous-improvement focused approach with the willingness to learn coupled with the ability to work and thrive in a team environment
The list of job requirements above is not intended to be exhaustive or all-inclusive.
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
- Vision insurance
Work Location: In person
