Job Type: Hybrid - Arizona Residents Only
At Horizon Recovery, we're not just a treatment center, but a place where teens and families can find comprehensive, compassionate care they deserve. We provide adolescents and teens with tools and resources to lead healthy, productive, and meaningful lives.
Overview:
The Operations Coordinator provides direct administrative and tactical support to the Director of Operations and plays a vital role in maintaining the operational integrity of Horizon Recovery’s systems and services. This position supports non-clinical operations across all programs and departments, including residential treatment centers, outpatient clinics, administrative offices, and vendor-managed services. Responsibilities include compliance tracking, process coordination, internal reporting, vendor communication, fleet and transportation management, staff schedule publishing, and digital systems use. The Operations Coordinator must have strong technical skills and the ability to work across multiple online platforms and databases to support scheduling, reporting, maintenance tracking, purchasing, and communication workflows. The ideal candidate is detail-oriented, organized, systems-savvy, and capable of managing multiple priorities with minimal supervision.
Responsibilities:
- Provide administrative and logistical support to the Director of Operations across all Horizon Recovery departments and locations.
- Navigate and manage multiple operational software systems (e.g., scheduling tools, purchasing platforms, incident reporting systems, maintenance trackers, transportation logs).
- Coordinate and schedule transportation logistics for staff and clients organization wide.
- Track and manage regular vehicle maintenance, inspections, registration, and safety documentation for the organizational fleet.
- Publish finalized staff schedules and ensure timely communication of schedule updates or changes across all programs.
- Monitor and collect required weekly/monthly operational data from departments, including staffing, census, incident logs, drills, and purchasing.
- Maintain accurate digital and physical records of facilities compliance documentation and audit materials.
- Prepare reports, dashboards, and summaries for operations leadership on KPIs, performance metrics, and facility data.
- Coordinate third-party vendor services including facilities maintenance, IT support, and asset servicing.
- Assist in onboarding vendors, maintaining service contracts, and ensure current insurance and compliance documentation is on file.
- Create and manage operational templates, standardized forms, and internal procedures.
- Support onboarding and training processes for operation-related tools and workflows.
- Attend internal operations meetings, take minutes, and ensure follow-up on assigned tasks.
- Provide cross-departmental coordination to facilitate resolution of operational issues and ensure timely execution of projects.
Qualifications and Job Specifications:
- High school diploma or GED required; Associate’s or Bachelor’s degree in Business, Operations Management, or a related field is preferred.
- Minimum 1 year of administrative, operations, or project coordination experience.
- Strong technical skills, with proficiency across multiple platforms including Microsoft Office, Google Workspace, and operations software (e.g., Asana, Trello, Smartsheet, or equivalent tools).
- Ability to learn and manage complex software platforms and workflows.
- Strong data management and reporting skills, including dashboards, logs, and cross-platform coordination.
- Excellent organization, follow-through, and attention to detail.
- Effective verbal and written communication with internal staff and external vendors.
- Previous experience in human resources preferred
- Excellent communication and networking skills
- Excellent computer and documentation skills
- Self-Driven and Motivated
- Valid Arizona Driver’s License
- 21 years of age
- Be able to pass a criminal background check if
- Possess, or have the ability to obtain, a Level One Fingerprint Clearance
Job Location: Peoria, AZ but will work out of our different locations as needed in Buckeye, Glendale, and Deer Valley,
Pay: $22.00-$25.00 depending on experience,
Job Type: Hybrid for 1-2 days per week and will work from home the other days,
Work Schedule: Monday-Friday 8:00AM-5:00PM
Competitive Compensation and Benefits Including:
- Health savings account
- Health insurance
- 401(k)
- Dental insurance
- Vision insurance
- Employee assistance program
- Life insurance
- Paid time off
- Tuition reimbursement
- Room for advancement
If you are serious about this opportunity, please submit your application and complete the below survey afterwards. The survey takes <10 minutes and is best taken on a personal computer. Those who complete the survey will be given priority.
Survey: https://go.cultureindex.com/p/9X6zxkXkmPx
Physical Demands:
- The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to walk, bend, stand, climb stairs, speak English, hear, use a telephone, drive an automobile, and operate standard office equipment, such as a computer, copier, and fax machine. Must be able to lift and carry up to 30 pounds.
We are an equal opportunity employer and comply with the Americans with Disabilities Act (ADA). We are committed to providing reasonable accommodations to qualified applicants and employees with disabilities, unless doing so would cause an undue hardship. This job description outlines the essential functions of the position; individuals must be able to perform these functions, with or without reasonable accommodation, to be considered for this role.
EOE/M/F/V/D
