Dana Safety Supply is seeking a successful candidate for the Operations Manager position in Westborough, MA
The Operations Manager has the responsibility of managing the daily operations of the location. In this role, constant communication must take place between the install team, warehouse personnel, sales, and management team to ensure completion of install jobs, maintenance of inventory, and customer satisfaction of the operations.
- Primary responsibilities include the following. Other duties may be assigned.
- The main focus of the job is maintaining local and federal contract compliance, daily management duties, inventory management, and develop and maintain knowledge of services provided.
- Ensure or direct personnel to answer phone calls and messages are directed to the appropriate individual.
- Daily inventory oversight, troubleshooting any issues.
- Determine customer needs and propose appropriate services, on an as needed basis.
- Coordinate with local third party vendors to schedule completion of outsourced tasks.
- Coordinate with drivers and transport companies for the pick-up and delivery of customer vehicles.
- Provide oversight, support, and direction to the Install Manager and install shop for completion of install jobs and addressing any issues and concerns that arise.
- Work with the Install Manager, Regional Operations Manager, and/or (Regional) General Manager to schedule install jobs.
- Ensure the on-line Shop Management tool is updated with customer and order information as vehicles are delivered to and depart from the location.
About the Company:
Dana Safety Supply was founded in 2005 by a group of law enforcement and fleet professionals with a mission to provide the best equipment and expertise in public safety.
Over the years since, our company has grown to become a powerhouse with 40+ locations in 14 states. We combine national scale with in-depth knowledge of and connection to each of our local markets to provide superior partnerships for state and local public safety as well as federal and military agencies with full GSA contract support. Over two decades as we’ve grown to a team of over 600 employees, we’ve welcomed many former law enforcement and military personnel with expertise in administrative operations, budgeting and procurement, fleet management, patrol operations, special operations, and training.
This hands-on experience enables us to understand the demands, pressures, and technical requirements of the public safety profession like no other company.
Dana Safety Supply offers robust benefits plans to include 401k, Health and Dental Insurance, Flexible Spending Account, Paternity Leave, Paid Time Off, and much more.
Access our website for more details www.danasafetysupply.com.
Start a Career with us today!
- Strong organizational and leadership abilities.
- Excellent interpersonal and communication skills.
- Knowledge of industry’s legal rules and guidelines.
- Proficiency in MS Office and various business software (e.g., ERP, CRM).
- Strong problem-solving skills and the ability to make sound decisions quickly.
All applicants are required to demonstrate the ability to pass all pre-employment testing to include: background checks, motor vehicle check and pre-employment drug test and be able to present a valid driver's license.
EOE/Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Pursuant to the Immigration Reform and Control Act of 1986, all applicants who are offered employment must produce documents establishing their identity and authorization for employment in the United States. These documents must be produced no later than three (3) business days after employment commences. In addition, all new hires will be required to verify their employment authorization under oath by signing Form I-9 upon commencing employment.
