Operations Manager

Operations Manager

Company Overview

Family owned and operated, Rocktown Transport was built on strong core values and continues to run as a successful and humble business thanks to their honest and integral team players. Starting in 1998 in rural Virginia with two brothers and a dream, Rocktown Transport has grown significantly over the years and continues to be an integral part of the local community and beyond. Rocktown is proud to be a small enough company to truly know and care about its employees, but large enough to serve its customers in a meaningful fashion.

Rocktown Transport is rapidly expanding in the agricultural transportation space, and to facilitate the growth, we’re seeking to add a successful Operations Manager. The ideal candidate will be upbeat, have the ability to manage multiple departments, and welcome new tasks and challenges regularly. A manager with a proven record of success and a sharp mind is exactly what we need to propel our company to the next step.

If these are quality attributes, we look forward to meeting you and learning how you will enhance our team!

Duties

The role is critical in ensuring our employees and equipment are working in harmony to best serve our customer’s needs.

• Oversee approximately 14-18 employees. Up to 30 as the operation expands.
• This includes oversight of 1-2 subordinate managers/supervisors.
• Giving regular updates to upper management/ownership.
• Scheduling employees daily/weekly.
• Work with the customer base regularly to ensure their needs and expectations are being fulfilled with the highest level of customer service.
• Work with HR/Recruitment in filling vacant positions as needed.
• Includes, but not limited to, writing job descriptions and interviewing new hires.
• Assist in the onboarding process to ensure HR has all the necessary paperwork and documentation for new hires in your department.
• The ability to foster a positive work environment for all coworkers and employees.
• Oversee an adequate training process for all new hires and any employees in need of remedial training.
• Ensure safety goals are met or exceeded 100% of the time.
• Work with upper management and insurance vendors to set and realize goals for yourself and your employees.
• Keep up with safety tools such as in-cab camera systems to realize any potential safety concerns.
• Develop training programs that will be vital to the company.
• Ride-along and follow-up as necessary.
• Set safety goals and bonuses for the employees.
• Coordinate quarterly safety meetings for your employees.
• Work with HR to take disciplinary action on safety concerns as needed.
• Ensuring the accuracy of all payrolls turned in bi-weekly by subordinate management.
• Managing the maintenance schedules of all equipment overseen.
• Cross-training with other company Operations Managers.
• Assist the accounting department in scanning documents and preparing invoices to be billed.
• Have a hands-on approach in working with customers and employees to have the most success in day-to-day operations.
• Work with HR and upper management on implementing employee rewards, incentives, and compensation programs.
• Constantly look for areas of improvement and ways to increase efficiency, cut costs, and ultimately satisfy customer needs.
• Develop and manage a plan for times of absence.
• Work closely with HR to ensure the company and its employees remain in compliance with all state and federal laws.
• Build a constructive relationship with employees and supervision with customers and plant managers.
• Work closely with HR to conduct internal investigations and execute progressive disciplinary action and terminations as necessary.
• Other duties to be assigned as necessary.

Required Experience

• Bachelor's degree in business, logistics or related discipline is preferred.
• A minimum of 2 years of transportation or agricultural management.
• Class A CDL or willingness to obtain one is preferred.
• Excellent knowledge of DOT and FMCSA regulations.
• Knowledge of current HOS regulations including Ag Exemption laws.
• A willingness to take calls after hours as needed.
• Proficient in Microsoft Office and other related computer applications.
• Ability to communicate in Spanish as a second language is preferred.
• Excellent communications, interpersonal, and team-building skills.
• Strong written and oral communication skills and can effectively deliver clear presentations.
• Skill in analyzing issues from business, technical, customer, and organizational perspectives.
• Ability to forge strong relationships, to establish rapport, and to relate to others with diverse backgrounds in a manner fostering respect and dignity.
• Ability to efficiently self-manage your time.
• Ability to work in the field on a regular basis.
• Ability to travel as needed. 6-8 weeks annually

Compensation -- $65,000 - $85,000 annually

Compensation will be dependent upon qualifications and experience level.

Fully loaded benefits package including paid vacation, annual increases, group medical, dental & vision insurance, holiday pay, and 401k program with 4% matching funds.

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Relocation assistance
• Vision insurance

Ability to Commute:

• Wingate, NC 28174 (Required)

Work Location: In person