Essential Functions
- Portray a positive attitude under all circumstances, understand and represent the core values of Apache Casino Hotel and live the mission of always providing exceptional service.
- Compile payroll data such as garnishments, PTO, 401(k) deductions, etc.
- Poll electronic time clocks and review the downloaded information for completeness and accuracy, contacting the appropriate supervisor for missing data.
- Process biweekly payroll and monthly bonuses timely and accurately.
- Update payroll records by entering changes in exemptions, deductions, etc.
- Verify timekeeping records and consult with team members regarding discrepancies.
- Change team member banking records when necessary to process payments accurately.
- Have and maintain an understanding of employment laws that relates to pay and benefits.
- Compile internal management reports from payroll and timekeeping software.
- Perform all functions in accordance with direction, established company policies, procedures, and controls, maintaining confidentiality of payroll information.
- Provide excellent team member and customer service.
- Perform other related duties as may be assigned.
- Understand and comply with the Eye, Hi, Goodbye program.
- Regular attendance is required.
Core Competencies
- Adhere to and act in accordance with all casino policies and procedures, and applicable federal, state, and local regulations.
- Maintain a neat, clean, and well-groomed appearance (specific standards may apply departmentally based on uniform requirements). Where uniforms are required, they must be clean and pressed at the beginning of each shift.
- Understand and comply with the Eye, Hi, Goodbye program.
- Competency to follow detailed procedures and ensure accuracy in documentation, carefully monitoring processes and routine work details
- Ability to clearly present information verbally and in writing; read and interpret complex information; actively listen and talk with guests and team members
- Demonstrate a high level of service delivery to ensure guest and team member satisfaction; handle service failures and prioritize guest and team member needs
- Prepare for known problems and opportunities in advance; willingness to undertake additional responsibilities and respond to situations as they arise
- Maintain high standards despite pressing deadlines; reinforce excellence as a fundamental priority
- Capable of using tact, maintaining confidences, and fostering an ethical work environment; giving proper credit to others, and handling situations honestly
- Ability to adapt behavior to others’ styles, interact with people who have different values, culture, or backgrounds, be of service to difficult people, optimize the benefits of having a diverse workforce, developing rapport with others, and recognizing their concerns and feelings to build and maintain long-term associations based on trust
- Share due credit with team members; display team spirit, enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from fellow team members
- Ability to operate various types of office equipment including, but not limited to personal computers, printers, 10-key adding machines, copy machines, facsimile machines, telephones, typewriters, and check printing systems
Minimum Qualifications
- Associate degree in Accounting, Human Resources or related field and 2 years’ payroll experience, or an equivalent combination of education and experience
- Strong computer skills to include effective working knowledge of Microsoft Office products and financial database programs
- Good written and oral communication skills, with the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Physical Demands and Work Environment
The physical demands and work environment characteristics described are representative of those that must be met by a team member to successfully perform the essential job functions.
While performing job duties the team member is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The team member is also required to stand, walk, climb, or balance, and stoop, kneel, crouch, or crawl. The team member must occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
While performing job duties the team member is regularly exposed to risks associated with travel between buildings and back and forth to other areas as may be required due to business demands. The team member is occasionally exposed to fumes or airborne particles, including second-hand environmental smoke. The team member may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult guests or team members. The noise level in the work environment varies from light to moderate, and there are fluctuations in lighting due to flashing lights from slot machines and band lighting.
At a minimum, the selected candidate will be required to pass a background check and drug-screening test and obtain a gaming license.
