People & Culture Generalist- FGA

Falck Global Assistance (FGA) encompasses a complete travel risk management solution and assuring safe working conditions, both medically and security-wise, for a wide range of international businesses with employees travelling or stationed abroad. FGA provides bespoke travel, health and risk management products, delivering expert driven and digitalized services focused on securing excellent end-user satisfaction with a human touch. FGA’s parent group Falck is a global emergency medical services (EMS) provider from Denmark that currently services 3 states in the US: California, Oregon, and Colorado. Falck has been operating in the US since 2010 and is the second largest private US provider of emergency medical services. Our services impact not only the lives of our patients, but also their families and communities.

Position Summary:
The People & Culture Generalist of FGA works closely with local leadership and People & Culture to achieve business objectives and maintain an engaged workforce. As the People & Culture Generalist this position is responsible coordinating and collaborating with FGA leadership and People & Culture to deliver effective people services and manage the workforce.

Compensation: $72,000-$78,000 annual

• Coordinates with P&C shared services at Falck in CA (Payroll, Benefits, P&C Operations and Talent Acquisition) to ensure a positive employee experience
• Supports FGA management team and People & Culture Manager with People & Culture related issues
• Creates reports to provides updates to leadership on recruiting trends, retention and employee engagement
• Supports local adoption of Global, National, and local P&C policies, programs and initiatives.
• Respond to employee inquiries related to People & Culture matters (benefits, leaves of absences, pay, workers compensation, work related injuries, etc.) in a timely manner
• Support new-hire orientation processes to ensure a good employee experience from recruitment to hire timeframe.
• Support proper onboarding and offboarding of employees.
• Support employees with leave of absence process and ensure proper documentation in HRIS.
• Support implementation of Falck initiatives locally.
• Works to resolve employee relations issues, providing counsel and guidance to employees and management regarding the appropriate application of company policies and processes.
• Conducts stay and exit interviews and provides reports to inform decision making
• Maintains current knowledge of Federal, State and Local laws / regulations and reporting requirements affecting P&C functions.
• Maintain OSHA and compliance logs and reports.
• Support local P&C Manager with workplace investigations
• Other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of 3 years’ experience in HR Generalist roll
• Multi-state laws and compliance requirements knowledge, emphasis in Florida, California and Arizona, is a plus
• Excellent organizational skills and oral communication skills
• Strong written and oral communication skills
• Effective coaching and influencing skill
• Effective problem-solving and conflict resolution skills
• Must have a working knowledge of software programs such as Microsoft Word, Excel, Access, Power Point and MS Teams

Education Requirements:
The individual in this position must possess the following education requirements:

• High School Diploma or equivalent required.
• Preferred Bachelor’s Degree in Human Resources/Business or a related field

Travel Requirements:

• Occasional 10% travel

The role is expected to travel when needed primarily to Orlando-FL and Phoenix-AZ.

Working Conditions:

The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job

• Small to medium office or shared work space

Physical Requirements:

The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Ability to sit for long periods of time
• Ability to use a computer for long periods of time
• Ability to use hands to handle, control, or feel objects, tools, or controls
• Ability to repeat the same movements for long periods of time
• Ability to push and lift to 25 lbs.

Falck is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.

This job description is a summary of duties, it is by no means an all-inclusive list but is merely a broad guide of expected duties.