Phone Operator

Phone Room Operator

Phone Room Operator - Signature Orthopedics South County

Position Summary:

This position performs a wide variety of duties and responsibilities in a matter that places emphasis on customer service and hospitality. The Phone Operator is usually the first point of contact for all patients looking to come to our office.

Responsibilities:

• Individual will be responsible to answer phone line system handling calls, helping or directing callers to proper staff member
• Tasking concise messages to physicians and staff
• Scanning & filing medical records in the EMR system
• Utilizing voice mail systems

Skills & Qualifications:

Required:

• High school diploma or GED equivalent
• Proficiency in Microsoft Office Suite
• Professional attitude and appearance
• Individual must be direct and speak proper English when communicating with patients and staff, able to multi-task, be organized, good listener showing compassion yet efficient in handling callers

Preferred:

• Medical office experience
• Exceptional customer service and phone etiquette

Benefits:

Note: not all benefits apply to all openings

• Comprehensive medical, dental, vision, and life insurance
• 401 (k) and Pension Plan
• Flexible Spending Accounts
• Paid Time Off Program for vacation and holidays

Job Type: Full-Time, 40 hours per week, hourly

Equal Opportunity Employer

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical Setting:

• Medical office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• St. Louis, MO 63128 (Preferred)

Ability to Relocate:

• St. Louis, MO 63128: Relocate before starting work (Preferred)

Work Location: In person