General Purpose:
The Records Technician performs all standard records management functions in the Records Services Center (RSC), including responding to new physical file creation requests; completing requests for files from off-site or on-site; checking files in and out; preparing boxes for shipment to the off-site storage facility; performing audits on all physical files; assisting staff with questions; and running ad hoc reports as needed.
This role is located in-person at our beautiful downtown Denver office, Monday - Friday, 8:30am - 5:00pm.
Essential Duties/Responsibilities:
- Works effectively with the firm’s records management software.
- Performs all records management functions in accordance with established standards, procedures and guidelines as directed by the Records & Information Manager, including file creation and routing, box and supply management, daily pickup/delivery operations, vendor coordination for shredding and offsite storage services, and quality control audits to ensure compliance and proper organization.
- Interfaces with firm staff and users in a professional manner and responds to requests for active files, inactive files, and other records management questions in a timely fashion to meet customer service objectives.
- Effectively communicates with secretaries, paralegals, and offsite storage vendor to ensure customer service objectives and quality expectations are met in a timely manner.
- Performs other RSC special tasks and projects as directed by the Manager.
- Other duties as needed to drive to the vision, fulfil the mission and abide by the values of the organization.
Competencies:
- Job Knowledge & Technical Skill: Demonstrates an understanding of objectives, duties, responsibilities, and expectations of the job with exceptional quality work.
- Communication: Understands the importance of and demonstrates verbal, written, and non-verbal communications.
- Team Player: Works within team and cross-functionally to meet required results.
- Customer/Client Experience: Creates a consistent and exceptional experience for others, whether directly to external clients/customers or indirectly through internal support, that elevates the overall perception of the firm.
Job Qualifications (Education, Experience and Certification):
- One or more years of records management experience required; previous experience in legal records management strongly preferred.
- Bachelor’s degree preferred.
- Certificate in Archival and Records Management preferred.
- Experience with records management software and understanding of fundamental records management methodology.
- Excellent organizational and time management skills and attention to detail.
- Strong customer service and verbal and written communication skills.
- Ability to work collaboratively in a team environment.
- Ability to work effectively in an atmosphere of multiple projects, shifting priorities, and deadline pressures.
Physical Requirements:
While performing the duties of this position, the employee must have the ability to sit, stand and/or walk for extended periods of time; manipulate (lift, carry, move) weights of at least forty (40) pounds; have repetitive wrist/hand/finger movement to work on a computer, file audit hardware, and/or related office equipment; speak clearly and concisely so listeners can understand; and regularly understand the speech of another person.
The physical demands described here are representative of those that must be met by this position to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
Professional office atmosphere in a work center environment with multiple team members in the same room. Work may require occasional extended hours to complete high demand work.
The work environment characteristics described here are representative of those this position may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Holland & Hart offers of employment take into consideration a candidate’s education, training, and experience, as well as the position's work location, external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. Colorado Salary Range - $22.42 to $37.37 per hour. A discretionary bonus may be available based upon performance.
The application window is anticipated to close on or after Friday, September 5, 2025.
Holland & Hart works hard to promote work/life balance with a 37.5 -hour scheduled work week for most staff employees, a robust wellness program, and generous PTO and holiday pay for eligible employees. Full-time employees become eligible for benefits on the date hire, with a benefits offering that includes medical, dental, vision, life, AD&D, EAP, STD, and LTD. Also available are voluntary income protection benefits such as supplemental life, accident, critical illness, and long-term care insurances, as well as a 401(k)-retirement plan with a company match. In addition, the firm has programs that may provide for educational assistance, free or discounted legal services, and opportunities through the Holland & Hart Foundation, which is a non-profit organization dedicated to creating volunteer opportunities for lawyers, staff, families, and friends of Holland & Hart LLP. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
