No person, whether a patient, visitor, or staff member, shall be excluded from participation in any program or activity dealing with Countrywide Home Care, Inc., or denied the benefits of such program or activity on the grounds of race, color, creed, sex, age, religion, political affiliation, national origin, handicap or disability, or ancestry. Additionally, no person shall be subjected to any form of discrimination on these grounds while participating in or involved with Countrywide Home Care, Inc.
About The Role
We are seeking a highly organized and detail-oriented Administrative Assistant to join our Customer Support team. This role offers flexibility to work remotely or from our office while ensuring day-to-day operations run smoothly. As an essential part of our team, you will contribute to providing exceptional customer service and operational support. This is a full-time hourly position designed for individuals who thrive in a dynamic, collaborative, and fast-paced environment.
What You'll Do
- Organize and schedule meetings, appointments, and travel arrangements for the Customer Support team.
- Handle a variety of administrative duties such as filing, record-keeping, and document preparation to maintain efficient office operations.
- Assist in tracking and managing Customer Support metrics and reporting trends to management.
- Coordinate communication between team members and other departments, ensuring seamless collaboration.
- Respond professionally to customer inquiries as needed, aiding in the resolution of support requests.
- Manage and update databases with customer and organizational information.
- Order and maintain supplies, ensuring the team is properly equipped to perform daily operations effectively.
- Proactively identify and suggest improvements to our administrative processes.
Qualifications
- Proven experience as an Administrative Assistant or in a relevant administrative role.
- Excellent written and verbal communication skills in English.
- Strong organizational skills with the ability to multitask and meet deadlines.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with collaboration tools like Slack or Zoom.
- Detail-oriented mindset with a commitment to delivering high-quality work.
- Ability to work independently as well as collaboratively in a team environment.
- Previous experience in customer support or a related field is a plus.
- Availability to work full-time hours with flexibility to adapt to team needs.
The pay range for this role is:
24.02 - 36.29 USD per hour(Remote (Anaheim, California, US))
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