Senior Marketing Operations Manager

About EarnIn

As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks.

We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey.

Position Summary:

We’re looking for a highly strategic, organized, and proactive Senior Marketing Operations Manager to partner directly with our Chief Marketing Officer (CMO). This high visibility role will help drive strategic priorities, oversee marketing operations, and ensure alignment across functions and stakeholders. You’ll be responsible for maximizing the effectiveness and efficiency of the marketing organization.

The US base salary range for this full-time position is $152,000 to $186,000, plus equity and benefits. Our salary ranges are determined by role, level, and location. This is a hybrid position with the expectation of working from our offices in Mountain View 2 times per week.

What You'll Do:

• Project Management:
• Work with CMO as well as individual functional teams (Brand, Communications, Lifecycle Marketing and User Acquisition) to drive/support project management efforts across key marketing initiatives, ensuring milestones are met and dependencies are tracked.
• Manage a junior project management resource who will be dedicated to supporting the Brand and Creative teams.
• Implement project management best practices, tools, and reporting cadences.

• Strategic Execution:
• Air traffic execution of key marketing initiatives, campaigns, and strategic projects.
• Serve as a thought partner to the CMO, helping define priorities and measure success.
• Prepare for and participate in offsites, and board presentations. Own internal marketing team communications, including standups, planning meetings, and all-hands content in partnership with the CMO.
• Own quarterly planning, budget coordination, and operational calendar for the marketing org.
• Own marketing vendor contract evaluation and renewal process.

• Cross-Functional Coordination:
• Collaborate with Product, Sales, Finance, and People teams to ensure marketing initiatives are aligned with company-wide priorities.
• Coordinate across marketing subfunctions (Brand, Communications, Lifecycle Marketing, User Acquisition) to ensure integrated planning and execution.

• Operations & Analytics:
• Serve as primary point person to Analytics and Finance teams as it relates to marketing OKRs, scorecards, and internal dashboards.
• Identify operational gaps or inefficiencies and propose scalable solutions.
• Manage quarterly planning cycles and team-wide communication rhythms.

• Communications & Culture
• Support CMO presentation and communication efforts.
• Drive agenda and content for all-hands, weekly standups, and planning meetings.
• Be a culture carrier who fosters transparency, performance, and collaboration.

Preferred Background:

• 5-7 years of experience in marketing operations, marketing strategy, management consulting, chief of staff, or a highly operational role in a growth-focused organization.
• Experience in B2C product-led marketing environments.
• Strong analytical skills with the ability to build, interpret, and communicate marketing KPIs.
• Excellent project management and communication skills — written, verbal, and visual.
• Comfort with ambiguity and a high degree of ownership.
• BA (MBA or advanced degree a plus).
• Consulting experience is a plus.

At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant. 

EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.