Senior Solution Architect - Agentic AI (Hybrid - Dallas or Houston, TX)

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

As a Senior Solution Architect – Agentic AI, you will design and deliver transformative AI-driven solutions that streamline enterprise processes and drive measurable business value. With deep expertise in Agentic AI, multi-agent orchestration, and generative AI, you will architect solutions that automate manual tasks, enable AI-assisted or autonomous workflows, and optimize outcomes across critical functions (e.g., IT, HR, Finance, Operations).

You will collaborate with business stakeholders (e.g., process owners, domain leaders) to design and deliver high-impact define end-to-end use cases. Working alongside colleagues including Process Champions, AI Architects, Data Architects/Engineers, AI Solution Engineers, and IT teams, you’ll ensure solutions are secure, scalable, and production-ready, selecting optimal agentic frameworks and patterns to meet business needs.

This position offers flexibility for hybrid work schedules to include both in-office presence and some flexibility for virtual/telecommute work to be based in Houston or Dallas, TX.

Key Responsibilities

• Solution Design: Architect and develop end-to-end agentic AI solutions using appropriate technologies and frameworks, incorporating multi-agent collaboration and aligning with business requirements and measurable KPIs (e.g., cost savings, efficiency gains).
• User Experience: Prioritize intuitive, user-centric design with seamless, context-aware interactions (chat, voice, embedded UI), following conversational UX best practices and ensuring clear human-in-the-loop escalation paths.
• Delivery POD Leadership: Lead cross-functional delivery PODs (including IT custodians, engineers, and process owners) to drive high-ROI solutions with rapid delivery cycles, ensuring alignment across teams.
• Standards & Best Practices: Define, maintain, and promote best practices for agentic AI solution design and delivery, including frameworks, orchestration patterns, naming conventions, CI/CD pipelines, guardrails, and testing strategies, to ensure consistency, scalability, and reliable multi-agent deployments aligned with enterprise standards.
• Solution Pattern Framework: Manage and support a framework that classifies agentic solutions (e.g., autonomous workflows, AI-assisted tasks, orchestration patterns) to drive consistency, accelerate delivery, and ensure alignment with enterprise standards.
• Reusable Assets: Develop, manage, and promote reusable agentic solution components (e.g., prompts, orchestration patterns, connectors, guardrails) to accelerate delivery, ensure consistency, and maximize enterprise-wide value.
• Agentic Governance: Manage a registry of all Agents and Agentic Processes, maintaining key metadata (e.g., purpose, ownership, performance metrics, dependencies) to ensure well-defined solutions that perform optimally against expectations and align with enterprise governance standards.
• Evangelism & Enablement: Create compelling demonstrations of AI and agentic solutions to showcase the 'art of the possible,' inspiring stakeholders and driving adoption of innovative capabilities; mentor teams on agentic AI frameworks, autonomy design, and safety patterns, sharing hands-on implementation insights to enhance solution delivery.

Qualifications

Minimum Requirements:

• BA/BS in Computer Science, Data Science, Information Systems, or a related field, plus at least 10 years of relevant experience in solution architecture, automation, or AI platforms, with 3+ years designing and deploying production-grade agentic AI solutions with multi-agent orchestration at enterprise scale, or demonstrated equivalency of experience and/or education.
• Proven success integrating AI agents with business-critical systems (e.g., ERP, CRM, ITSM) and workflows across a variety of business functions.
• Demonstrated impact in automating manual processes and enabling AI-assisted or autonomous operations.
• Hands-on expertise in Agentic AI, generative AI, agent autonomy, tool use, and human-in-the-loop patterns.
• Working knowledge of key and emerging standards such as Model Context Protocol (MCP) and Agent-to-Agent (A2A) communication protocols, enabling interoperability, secure data exchange, and orchestration across diverse agentic frameworks and platforms.
• Project coordination experience across cross-functional teams
• Understanding of conversational UX/UI and prompt-based interaction models
• Proficiency with agentic frameworks (e.g., LangChain/LangGraph, Microsoft Autogen, Azure AI Agent Service, CrewAI, N8N, Automation Anywhere, UiPath) and ability to evaluate and select fit-for-purpose solutions based on business needs, scalability, and integration requirements.
• Expertise in cloud-native architectures (AWS, Azure, GCP), CI/CD, Infrastructure-as-Code (IaC), and containerization, meeting production-grade SLAs/SLOs.
• Strong experience with enterprise integrations (REST/GraphQL, webhooks, event-driven systems), identity/access (OAuth/OIDC, SCIM), and collaboration platforms (Teams, Slack).
• Familiarity with AI security and compliance (e.g., data isolation, audit trails, PII protection).

Skills:

• Strategic thinking and enterprise solution design
• Strong stakeholder engagement and executive-facing presentation ability
• Ability to break down complex technical topics for non-technical audiences
• Analytical mindset with a data-driven approach to problem-solving

Preferred Qualifications:

• Experience with similarly large, complex organizations
• Master’s degree or MBA preferred.
• Excellent written and verbal communication skills

Additional Information

• Relocation assistance is not available for this position
• Sponsorship for US work authorization is not available for this position, now or in the future

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.