Overview:
Our philosophy at work is this: provide a welcoming, friendly, challenging team environment and make sure that our team members have constant recognition for their performance. That philosophy, paired with merit-based growth opportunity, provides our customers with the most dedicated and professional service team in the area.
Primary responsibilities:
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
We are an Equal Employment Opportunity Employer.
Toyota of North Austin is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center & Rental Department Agent to our Service team.
Our philosophy at work is this: provide a welcoming, friendly, challenging team environment and make sure that our team members have constant recognition for their performance. That philosophy, paired with merit-based growth opportunity, provides our customers with the most dedicated and professional service team in the area.
Primary responsibilities:
- Set service appointments for our customers
- Set up rental vehicles for service customers
- Communicate effectively with customers via phone, text, or email
- Exceed customer expectations and team goals
Here are a few things that we are looking for in the BDC Customer Service Agent role:
- Exceptionally driven with a very strong work ethic
- Excellent communication skills
- Bilingual is a plus!
- Have a strong desire to succeed and advance
- Have a positive "solution oriented" attitude
- Someone who prioritizes growth
- Goal oriented
- High School Diploma or equivalent
- Someone looking for a positive work environment
- Automotive/Call center experience preferred but not required
- Customer service, restaurant, or hospitality experience a plus
What we can offer at Toyota of North Austin:
- Fast pace, fun work environment
- Training in communication skills and time management
- Career advancement opportunities
- Health, Dental, Vision, Life and Disability Insurance
- 401(k) with company match
- Paid Time-off
- Employee stock purchase plan
- Employee vehicle purchase program
Group 1 is a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career and join the best company in automotive retail. Apply today or refer a qualified friend!
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
We are an Equal Employment Opportunity Employer.
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