Social Media Assistant

Job Title

Title: Social Media AssistantDepartment: Academic MarketingLocation: Sector -62 ,Noida, India

About the Role

Introduction

Are you passionate about social media, digital engagement, and creating meaningful connections with online communities? Oxford University Press is looking for a Social Media Assistant to support our Academic Marketing team and help drive engagement across our global social media channels.This is an exciting opportunity to join a collaborative international team at a world-renowned organization. You will play a key role in maintaining and growing our academic social media presence, working with global stakeholders and contributing to initiatives that support researchers, educators, and academic communities worldwide.If you enjoy creating engaging content, monitoring trends, analyzing performance, and delivering exceptional customer experiences through social media, this role offers the perfect environment to develop your skills and make a tangible impact.

Opportunity

As a Social Media Assistant, you will support the day-to-day management of Oxford University Press's Academic social media channels.Key responsibilities include:

• Reviewing and scheduling social media content across Academic marketing channels.
• Ensuring content aligns with brand and social media best practices.
• Monitoring social media platforms and providing first-line support for customer queries and issues.
• Working closely with Marketing, Customer Services, and Communications teams to manage urgent communications and escalate issues when required.
• Supporting the creation of timely, engaging, and audience-focused content around industry trends, conferences, and key academic conversations.
• Maintaining social media documentation, processes, and best practice guides.
• Tracking social media performance metrics and preparing regular analytics reports.
• Identifying opportunities to improve engagement and content effectiveness through a data-driven approach.

Through your work, you will help strengthen Oxford University Press's relationship with the global academic community, support strategic marketing objectives, and contribute to the growth and success of our social media channels.

About You

Essential Criteria

• Bachelor's degree or equivalent professional experience.
• Excellent written and verbal communication skills in English.
• Strong editing, proofreading, and copy-editing capabilities.
• Excellent interpersonal skills with the ability to build effective relationships with a wide range of stakeholders.
• Strong organisational skills and the ability to manage multiple priorities effectively.
• Understanding of social media marketing principles and best practices.
• Experience using Microsoft Office applications, including Word, Excel, and PowerPoint.
• Experience communicating with diverse audiences and stakeholders.

Desirable Criteria

• Experience managing social media accounts for a business or organization.
• Familiarity with social media management platforms such as Hootsuite or Sprinklr.
• Experience supporting content across platforms such as LinkedIn, X (Twitter), and Facebook.
• Experience working in an international organisation operating in English.
• Interest in academic publishing, education, or research-focused audiences.

Queries

Please contact nauras.halabi@oup.com with any queries relating to this role. To ensure a smooth application process, please submit your CV through this link rather than via email.We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

Salary

Dependent on skills and experience.