Supervisor, Environmental Services - Jacksonville Memorial Hospital

Position Summary

Highlights & Benefits

• Paid Time Off (PTO)
• Memorial Childcare
• Mental Health Services
• Growth Opportunities
• Continuing Education
• Local and National Discounts
• Pet Insurance
• Medical, Dental, Vision
• Flexible Spending Account
• 401(k)
• Life Insurance and Voluntary Benefits
• Employee Assistance Program and Colleague Wellness
• Adoption Assistance

Required Skills

• Supervises and manages necessary resources for the Environmental Services department, making recommendations for hiring and promotions.
• Completes annual performance reviews for direct reports.
• Oversees waste management programs, ensuring proper separation, packaging, and disposal of waste in compliance with all regulations.
• Implements quality improvement initiatives under the direction of the EVS director or manager; conducts rounding activities to ensure environmental hygiene in all assigned areas and documents results.
• Manages the bed tracking system, ensuring EVS response and cleaning times are met. Prepares reports, collaborating with the EVS director or manager to develop improvement strategies.
• Demonstrates expertise in cleaning and disinfection principles, proper chemical and equipment usage, and labor requirements for maintaining furniture, furnishings, and interior finishes.
• Oversees inventory management, usage data, and ordering of consumable supplies and equipment repairs.
• Prepares master work and time schedules, coordinating vacation and holiday time, and reviewing daily schedule adjustments under the direction of the director or manager.
• Supervises subcontractors and EVS suppliers as needed.
• Adheres to all safety, risk management, infection control, and prevention standards. Promotes a culture of patient safety through observation and education.
• Coaches team members on the chain of infection and principles of pathogen transmission.
• Responds to emergency calls and coordinates staffing adjustments to minimize disruption.
• Conducts patient and colleague interviews to evaluate service levels, promoting positive public relations and contributing to efforts to improve patient experience, cleanliness scores, and departmental performance metrics.
• Controls expenditures within the approved budget, taking corrective actions when variances arise.
• Works with the EVS director or manager and Colleague Relations to address staff coaching and corrective actions.
• Performs tasks of Level I and II technicians as needed.
• Provides and documents training for Level I, II, and Lead technicians.

Required Experience

Education:

• High School Diploma (or equivalent) required.
• Associate’s Degree preferred.

Licensure/Certification/Registry:

• Valid Illinois driver’s license required; must meet MHS Fleet Safety Policy standards. A five-year MVR will be required.
• Certified Health Care Environmental Services Technician (CHEST) and/or Certified Surgical Cleaning Technician (CSCT) certifications, or trainer designation preferred.

Experience:

• Minimum of 2 years of leadership experience required.
• Minimum of 1 year of leadership experience in healthcare environmental services or a related field preferred.

Other Knowledge/Skills/Abilities:

• Ability to work on feet for an eight-hour shift, move heavy equipment and furniture, and lift a minimum of 50 lbs.
• Strong written and verbal communication skills with the ability to effectively interact with all team members and management.
• Proficiency in MS Office Suite, MS Project, PM software, and EVS software systems preferred.