Taproom/Front-of-House Manager, Hourly, Full-Time | Bold Rock Cider - Mills River, NC
We’re hiring! Looking for a fun, rewarding place to work? Become a part of our truly unique team!
WHO WE ARE & WHAT WE OFFER
Artisanal Brewing Ventures (ABV) is a top 10 regional craft alcohol company in the US, made up of 5 long standing, successful craft brands (75+ combined years!): Victory Brewing, Bold Rock Cider, Sixpoint Brewery, Southern Tier Brewing & Southern Tier Distilling. We have locations in 5 states (NY, PA, OH, VA, NC) including taprooms, production facilities, & our corporate headquarters.
- Competitive Compensation
- Flexible Schedules
- Ample Product Discounts
- Opportunities for Growth Across 5 Successful Brands
WHAT WE DO
Bold Rock is boldly committed to building a crew of quality professionals who support all aspects of getting our freshly crafted cider into the hands of good people. Our dedicated team of cider makers crush and craft locally picked apples to create our variety of crisp and refreshing hard cider styles.
We find people with positive personalities, fun-loving spirits, and hard-working cores to bring their experience along as they join our enthusiasm to produce the best cider there is. We have bold teams in North Carolina (Asheville & Mills River) and Virginia (Nellysford & Charlottesville).
WHAT YOU'LL DO
We’re hiring for a strong supervisor who has had experience working in a full service, high-volume restaurant. You will be committed to continuously striving for and delivering an outstanding guest experience, and have a strong passion for culinary excellence. This role will support our team by acting as an extension of our salaried management team. This is an entry level position.
- Responsible for overseeing all restaurant operations including, but not limited to, supervising restaurant staff, employee hiring and training, and daily maintenance of the restaurant
- Work with the General Manager and Restaurant Management team to establish a strong team culture and create policies/procedures as needed to continually run day-to-day operations and exceed guest expectations
- Collect, evaluate and respond to guest feedback as needed
- Ensure a smooth front-of-house operation at all times, and step in to lead and assist staff as necessary during busy, peak times
- Support and work floor shifts as a Server or Bartender as needed
WHO WE’RE LOOKING FOR
- Preferred experience in working in various other restaurant roles as a server, host, bartender, etc.
- Knowledge of craft beer and/or serious interest in understanding craft beer styles and the industry
- Passing of Level 1 (Certified Beer Server qualification) of Cicerone program within first six (6) months of employment.
- Knowledge and understanding of financial aspects of business operations
- Self-motivated and exhibiting an aptitude for leading, coaching, and driving excellence
- Ability to work in a fast-paced environment and calmly react to and handle stressful situations and customer complaints
- Detail-oriented and able to multi-task and prioritize your workload
Disclaimer
This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.
Artisanal Brewing Ventures is an Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.