Business Development Manager

Company Overview

Shiplah! is a Singapore freight-forwarding company providing end-to-end logistics solutions, including sea freight, container consolidation, customs clearance, and delivery services.

Job Summary

The Business Development Manager will proactively identify and engage new customers, grow sales, and build lasting business relationships within the freight forwarding and logistics sector.

Responsibilities

• Identify and approach potential customers, including SMEs, importers, and businesses with shipping needs, to expand the client base
• Generate qualified leads through prospecting, networking, referrals, and customer visits to build a robust sales pipeline
• Analyze customers’ logistics requirements and recommend appropriate Shiplah! services to meet their needs
• Collaborate with sales and operations teams to prepare accurate quotations, secure bookings, and onboard new accounts efficiently
• Develop and nurture customer accounts to encourage repeat business and increase sales volume
• Achieve sales and product-specific KPIs by managing an active sales pipeline and reporting progress to management regularly

Preferred competencies and qualifications

• Experience in sales or business development; freight forwarding or logistics experience is advantageous
• Strong communication, negotiation, and relationship-building skills demonstrated through successful customer engagements
• Confidence in approaching new customers and closing sales deals effectively
• Self-motivated with the ability to independently manage sales pipeline and deliver measurable results
• Existing network of potential customers is a plus