Customer Service Officer
Job description
Job Title
Customer Service OfficerJob Description Summary
Job Description
This role is responsible for providing top quality customer service, acting as a one-stop service across our entire product/service range.
About the Role
- Professionally manage incoming and outgoing calls by providing accurate and consistent information.
- Ability to communicate clearly and manage customers' feedback.
- Organized and able to multi-task in fast paced environment.
- Maintain good service delivery.
- Perform administrative tasks assigned.
- Any other ad-hoc duties as assigned.
About the Work Week:
- 5 days work week, includes weekend
- Up to 44 hours per week
- 8-hour rotation shifts (with night shift allowance)
About You:
- Preferably O' levels and above
- Prior experience in Contact Centre environment will be an advantage
- Ability to operate in a fast-paced environment
INCO: “Cushman & Wakefield”
Skills mentioned
Cushman & Wakefield is a global commercial real‑estate services firm with roughly 52,000 professionals operating in nearly 400 offices across 60 countries. In 2024 the company generated $9.4 billion in revenue, delivering integrated solutions through its four core service lines—Agency Services, Leasing, Capital Markets, and Valuation. The firm offers a full spectrum of real‑estate capabilities, including sales and leasing of commercial and residential properties, corporate and investment advisory, property management, retail, office and industrial space solutions, international transaction support, consultancy, and valuation services. Leveraging deep market insight and a collaborative culture, Cushman & Wakefield enables owners and occupiers to maximize asset performance and achieve strategic growth.
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