Part Time WFH Customer Service and Admin Executive

Company Overview

SOCO Sales Training is an award-winning company that builds high-performance sales teams worldwide. Their solutions train sales staff quickly and efficiently, minimizing downtime and driving sales optimisation for organisations of all sizes.

Job Summary

Join SOCO Sales Training as a Customer Service and Admin Executive, supporting customers and administrative tasks to ensure smooth business processes within a dynamic, remote-friendly team. This is a part time, flexible position of 20 hours per week working from home and occasionally from the office in Jurong.

Responsibilities

• Communicate effectively with clients to coordinate job details and resolve inquiries
• Liaise with trainers to organize and support training sessions
• Prepare training materials to facilitate smooth delivery of training programs
• Update training materials to reflect our ongoing improvements
• Perform additional administrative duties as required to support team operations
• Maintain website to keep it running effectively (we will train you)

Qualifications

• Minimum of 2 years of admin and customer service experience
• Proficient written and spoken English to communicate clearly with clients and team members

Preferred competencies and qualifications

• Strong organizational skills demonstrated by managing multiple customer service and admin tasks efficiently
• Tech savvy with the ability to use modern technology and software to streamline processes
• Personable with effective interpersonal skills to build positive relationships with clients and colleagues