Equal Employment Manager (EEO)

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Commissioner, Privacy, Freedom of Information Act and Equal Employment Opportunity. There is (1) vacancy that may be filled in one of the following locations: Washington, DC New York, NY San Francisco, CA Los Angeles, CA Phoenix, AZ Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

In this high-visibility position, the incumbent manages CBP's EEO Field programs through many subordinate EEO supervisors and/or team leads who are responsible for supervising the agency EEO programs. This position starts at a salary of $147,945.00 (GS-15, Step 1) to $192,331.00 (GS-15, Step 10). Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay or cost of living expenses of the duty location upon selection. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. Major duties include: Plan, direct, manage, and evaluate the agency's Equal Employment Opportunity (EEO) program and EEO complaint-processing activities, including counseling, investigations, alternative dispute resolution, adjudication, and related case-management functions. Provide authoritative advice and consultation to senior leaders, managers, supervisors, employees, representatives, attorneys, labor officials, and other stakeholders on complex EEO matters, requirements, complaint status, and resolution options. Ensure EEO complaints and program activities comply with applicable federal laws, regulations, EEOC directives and guidance, DHS policy, and CBP procedures; serve as the agency designee for accepting or dismissing discrimination complaints. Analyze complaint data and program operations to identify trends, recurring issues, and areas requiring management intervention; develop and implement strategies to strengthen program effectiveness, compliance, and equal employment opportunity objectives. Manage subordinate supervisors and staff by establishing priorities, assigning and reviewing work, evaluating performance, overseeing EEO case-file and tracking-system records, coordinating stakeholder engagement, and supporting EEO-related training.

You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) All pre-employment processes will be conducted in English You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Financial Disclosure is required. Bargaining Unit: This position is not covered under the bargaining unit.