Job Title
Director - Academic Support and Retention
Department
Vice Provost for Student Success
Salary
$63,668 - $80,116; commensurate with experience
Job Summary/Basic Function
The Director of Academic Support and Retention Programs is responsible for leading, managing, and overseeing academic learning support components (such as tutoring and supplemental instruction) and retention programs. This role ensures that programs align with institutional goals to enhance student learning, persistence, and degree completion. Key Responsibilities: Lead and manage academic support services such as tutoring, supplemental instruction, and retention programs; Collaborate with the Associate Vice Provost for Student Success to allocate resources effectively, including budget oversight and planning for future budget cycles; Serve as the primary point of contact for students, faculty, and campus leaders on learner support and retention programs; Utilize data analytics to assess and report on the effectiveness of support programs, implementing data-driven strategies for continuous improvement; Partner with academic units, faculty, and other stakeholders to align retention efforts with university goals, ensuring optimal use of resources to promote student success; Monitor retention metrics, identify at-risk students, and develop targeted interventions (e.g., REBOUND) to improve outcomes; Oversee the THEC Quality Assurance Funding Plan (QAF) implementation and reporting in support of student success initiatives; Collaborate with the Office of Student Success (OSS) and other campus offices to develop and promote strategic initiatives to enhance persistence, retention, and degree completion.
Required Education
Master’s degree required. Doctorate in higher education, educational leadership, or a related field preferred.
Required Related Experience
Minimum of 5 years progressively responsible experience in higher education in an administrative and/or faculty role.
Desirable Related Experience
At least five years of experience in project or program development, management, or strategic planning within an academic setting.
Documents Needed to Apply
Cover Letter & Resume Required
MTSU offers a comprehensive benefits package, including but not limited to the following:
- Sick Leave
- Vacation Leave for Administrative/Classified Staff/12-month Faculty
- 13 paid University holidays
- Medical, dental, vision, and life insurance
- Retirement plans
- Optional 401K and 403B Deferred Compensation Plans
- Educational benefits for the employee and their spouse and dependents
MTSU is an equal opportunity, affirmative action employer that values diversity in all its forms. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply.
Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://w1.mtsu.edu/police/annual-security-report.php or by contacting MTSU Public Safety at (615) 898-2424.
MTSU is a Tobacco & Drug-Free campus.
This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.
For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email emp@mtsu.edu.
Application Review Date: July 15, 2025