The Director of Product Management leads the development, performance, and evolution of the credit union's product portfolio. This strategic role ensures alignment between member needs, vendor relationships, and organizational goals The position leverages a strong understanding of industry offerings to assist with developing a vision and strategy for the credit union's portfolio of Deposits, Payments, and Digital products. This position understands product design and member needs and is accountable for the overall performance of all products. The role develops and maintains internal and external partnerships to ensure the Credit Union offers exceptional value to our members. This role is an advocate for our members and serves our member-facing team members
Knowledge and Skills
EXPERIENCE
Five years to eight years of similar or related experience, including preparatory experience.
EDUCATION/CERTIFICATIONS/LICENSES
A college degree.
INTERPERSONAL SKILLS
The ability to motivate or influence internal or external senior level professionals is a critical part of the job, requiring a significant level of influence and trust. Obtaining cooperation and agreement on important outcomes via frequently complex, senior level dialogues, as well as a professional level of written communication skills are essential to the position.
ADA Requirements
PHYSICAL REQUIREMENTS
Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6- 8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
WORKING CONDITIONS
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
MENTAL AND/OR EMOTIONAL REQUIREMENTS
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Education
Required- Bachelors or better
Equal Opportunity Employer
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