Job Summary
We are seeking a dedicated and organized LTC Patient Coordinator to join our healthcare team. The ideal candidate will serve as the first point of contact for patients with Medicaid LTC. This Candidate will need to familiarize themselves with Home Health billing and EMR systems, usage of HHA Exchange and Netsmart. This position requires coordinating services, handling billing tasks, ensuring accurate documentation and payment reconciliation.
Responsibilities
- Coordinate and manage long-term care services and authorizations for Medicaid recipients.
- Serve as the primary liaison among case managers, caregivers, and clients to ensure adherence to individualized care plans.
- Ensure compliance with all regulatory requirements set by Medicaid, AHCA, and Managed Care Organizations (MCOs).
- Maintain accurate and up-to-date documentation, including service logs and patient medical records.
- Schedule caregiver assignments and monitor service delivery to meet patient needs and optimize staffing.
- Support the completion of patient recertifications, reassessments, and regulatory audits.
- Patient chart keeping
Qualifications
- Previous experience as a medical receptionist or in a similar administrative role is preferred but not required.
- Excellent phone etiquette and communication skills to interact effectively with patients and staff.
- Detail-oriented with strong organizational skills to manage multiple tasks efficiently.
- Ability to work collaboratively in a team-oriented environment while maintaining professionalism at all times.
- Ability to work in a fast-paced environment
- Exceptional multitasking
- Fluent in Spanish
**Rate will vary depending on level of experience. We value growth and development. This role provides a clear pathway for advancement, with regular opportunities to increase your salary as you expand your knowledge, master new tasks, and demonstrate strong performance.**
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Free parking
- On-the-job training
- Paid time off
Work Location: In person