Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, proficiency in office management, and the ability to handle multi-line phone systems effectively. Bilingual candidates are highly encouraged to apply. Season is now through October with the possibility of extension.
Responsibilities
- Greet and assist clients and visitors with a warm and welcoming demeanor.
- Manage incoming calls through a multi-line phone system, ensuring effective communication.
- Perform data entry and maintain accurate filing systems for client records and documentation.
- Handle customer inquiries and provide exceptional customer support to enhance client satisfaction.
- Maintain a clean and organized front desk area to create a professional environment.
- Collaborate with team members to ensure smooth office operations.
Qualifications
- Previous experience in a front desk or receptionist role is preferred.
- Demonstrated organizational skills with the ability to manage multiple tasks efficiently.
- Strong phone etiquette and customer service skills to interact positively with clients.
- Bilingual abilities are an asset, enhancing communication with diverse clientele.
Job Types: Part-time, Seasonal
Pay: From $16.00 per hour
Expected hours: 12 – 20 per week
Benefits:
- Employee discount
Work Location: In person