2020: Admissions Ticket Taker - All Positions
This posting is for all 2020 admissions roles including associate, team lead, supervisor, area supervisor and operations supervisor applicants.
Looking for fun and engaging work during the summer season ? Join our Worlds Of Fun family! Convenient hours for any high school student, college student, retiree or anyone seeking an amazing part-time opportunity. Our associates are key in leading in a variety of engaging activities that reflect and uphold our five core values of Courtesy, Service , Cleanliness , Safety and Integrity and pro motes inclusion among all associates.
Our team members are enthusiastic about their work because they create fun and memories of a lifetime for our customers every day! They also enjoy: Casual work attire (uniform provided) FREE park entry Discounts on food and retail items A fun and engaging work environment where friendships are made Flexible work schedule FREE tickets to WOF (after 40 hours worked) Qualifications
Ability to demonstrate strong communication skills.
Ability to work nights, weekends and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Responsibilities
Meets and greets guests; sell, processes, and verifies admission tickets and season passes for guests entering the park and at the toll plaza.
Meet and greet guests entering and exiting the park; initiates proper conversations and maintains eye contact with the guests when providing relevant information regarding rides, attractions, and special events; distributes information pamphlets describing features of the park and special events.
Interprets and analyzes guest needs and provides solutions to ensure guest satisfaction; gives concise directions when needed.
Operates cash register to correctly total price and tax admission ticket and season pass sales, balances and reconciles cash drawer and records money/coupons received; processes payments of large sums of cash, credit cards, checks, and makes correct change; verifies checks, credit cards, and coupons with the use of electronic equipment.
Guides guests through the season pass or general admission purchase process, while utilizing sales techniques such as quantity, up selling, and product discounts; utilizes computer to create and process season passes, audit pass registration forms, takes photos of the guests, and ensures proper printing and distribution of the completed passes.
Identifies and scans different types of admission passes and coupons and verifies authenticity upon receiving these products at the front gate.
Refuses admittance to guests without an admisson ticket or season pass as well as those who are in violation of park policies; stamps hands of same day return guests.
Monitors parking, security irregularities and safety violations and notifies a supervisor or security when appropriate.
Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies.
Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.
Other duties may be assigned.
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