Client Services - Training, Phone and Email Support - Contractor
Job details Salary $14 an hour Job Type Full-time Contract Full Job Description
Contractors only (non-employee work status). Accepting applications in Mountain Time Zone & Central Time Zones.
Strictly Support, LLC is looking for a full-time customer service oriented individual who loves technology and is able to handle a variety of customer service, light phone lead follow up, inbound chat support, administrative support and software training. Phone calls would consist of training clients on web-based Human Resources Applicant Tracking System, Onboarding and Assessment software; as well as the possibility of in-bound phone calls in the future.
Our Virtual Team handles Web-based ticket/email support, software training for new and existing clients and a variety of Office Administrative tasks for numerous clients, as they need help.
Currently the job is full-time and our hours are 8 AM - 5 PM Mountain Time. Specific hours are flexible based on our customers needs for online training, chat & support.
- Advanced Internet Skills (all browsers and comfortable with web-based software)
- Customer Service
- Must be able to communicate well via email, chat or over the phone
- Previous HR experience a bonus
- Strong problem solving skills
- Contractor needs to supply their own reliable computer, headset/microphone and fast internet connection
We support various HR software packages but need assistance with applicant tracking software, onboarding as well as employment assessments (such as Selective Hiring & Profiles).
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