Client Services - Training, Phone and Email Support - Contractor

Strictly Support, LLC - Remote
$14 an hour

Job details Salary $14 an hour Job Type Full-time Contract Full Job Description

Contractors only (non-employee work status). Accepting applications in Mountain Time Zone & Central Time Zones.

Strictly Support, LLC is looking for a full-time customer service oriented individual who loves technology and is able to handle a variety of customer service, light phone lead follow up, inbound chat support, administrative support and software training. Phone calls would consist of training clients on web-based Human Resources Applicant Tracking System, Onboarding and Assessment software; as well as the possibility of in-bound phone calls in the future.

Our Virtual Team handles Web-based ticket/email support, software training for new and existing clients and a variety of Office Administrative tasks for numerous clients, as they need help.

Currently the job is full-time and our hours are 8 AM - 5 PM Mountain Time. Specific hours are flexible based on our customers needs for online training, chat & support.

  • Advanced Internet Skills (all browsers and comfortable with web-based software)
  • Customer Service
  • Must be able to communicate well via email, chat or over the phone
  • Previous HR experience a bonus
  • Detail-oriented
  • Strong problem solving skills
  • Contractor needs to supply their own reliable computer, headset/microphone and fast internet connection

We support various HR software packages but need assistance with applicant tracking software, onboarding as well as employment assessments (such as Selective Hiring & Profiles).

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Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]