Customer Service Representative

Honeybaked Ham - Colma, CA 94014
$15.00 - $16.50 an hour

Are you retired with a little too much free time on your hands?

Are you a recent High School or college grad trying to decide what to do with your gap year?

Are you still in High School and want to gain some work experience?

Are you someone else that’s looking for part time, full time or seasonal work?

Do you like talking to people? Or maybe you prefer to play a behind the scenes support role in the kitchen?

Whatever your preference, background, or experience level, we want to talk to you!

Our food isn't the only thing that should make you happy. Whether you're learning the finer points of customer service as a Guest Service Cashier, Greeter or glazing up delicious Hams in the kitchen we want you to know we are here to help you learn new things and grow as an individual. When you're a member of HoneyBaked's crew, you're a member of the family.

Cashiers/Greeter

You will have the opportunity to:

  • Make others happy with memorable holiday experiences
  • Greet customers as they arrive
  • Work on the cash register
  • Prepare and store food and beverages
  • Maintain the appearance of the lobby and exterior of the store

You must:

  • Work quickly and accurately without compromising on quality and friendly service
  • Be a good team player and treat others with care and respect
  • Learn quickly and ask questions
  • Be willing and able to work a flexible schedule
  • Be able to lift and carry 5 - 25 lbs.
  • Responsible to follow proper cash handling policies and procedures at all times.

Manage assigned register, process credit card/cash payments, make change and issue guest transaction receipts appropriately.

SKILLS AND EXPERIENCE REQUIRED:

  • Outstanding guest service skills and ability to ensure a guest priority culture
  • Ability to communicate with ease and clarity, good organization skills
  • Accuracy and honesty of handling revenues and aspects of the revenue control system
  • Exceptional math and analytical skills
  • Strong work ethic, ability to act on and solve minor problems in courteous manner as needed
  • Ability to multi-task and work under pressure in a service oriented environment

If you can do this all while having fun, then apply to be a part of our Legendary HoneyBaked Ham Cashier/Greeter team today!

Job Types: Full-time, Part-time

Salary: $15.00 to $16.50 /hour

Work authorization:

  • United States (Required)

Additional Compensation:

  • Store Discounts

Work Location:

  • One location

Benefits:

  • Flexible schedule

Communication method(s) used:

  • Email
  • Phone
  • In person

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • Open to applicants under 18 years old, provided it is legally allowed for the job and location
  • Open to applicants who do not have a high school diploma/GED
  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks - learn more at https://start.indeed.com/fair-chance)
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Schedule:

  • Monday to Friday
  • Weekends required
  • Day shift
  • 8 hour shift
Apply
Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]