Executive Director, Finance

TTEC - Englewood, CO

Executive Director – Finance

Location - Denver, Colorado – TTEC HQ

TTEC is seeking an Executive Director Finance for their FP&A team. We are looking for a strategic thinker with proven record of sound financial guidance and strong technical expertise. This candidate will operationalize ideas with the capacity to work in a fast pace environment. This position presents detailed monthly financial performance updates to leadership of the division, including insights to the drivers of budget/forecast variances and advising on actionable items to achieve business objectives. We are looking for a highly detailed individual capable of presenting financial performance to our leadership team in a proactive and commercial way.

Duties and Responsibilities:

•This position oversees 3 critical responsibilities:

  • Consolidation and Analytics of our business and convert this information into presentations for TTEC executives.

  • Process improvement across the business related to system, modeling and getting more “real time” key information for executives.

  • Financial lead for Engage cost centers (IT, Facility, WFM and QA)

  • •Leading the annual budget and quarterly forecast process. Work closely with all levels of Operations to define strategies and financial roadmaps to achieve targeted growth and costs optimization.

    •Build a partnership with Operations, becoming a trusted financial advisor regarding business performance metrics and actionable items to meet key business objectives.

    •Develop analytical frameworks to assist decision-making by senior management on core business strategy

    •Analyze and interpret financial and operational data and transfer it into meaningful information used to drive actions and results

    •Create flash and dashboard reports using operational metrics and financial models for tracking performance measurement. Early warning indicators where programs are missing key profitability measures and milestones; identify variance to forecasts and pricing models through root cause analysis

    •As a key business partner to executive leadership, take a leadership role to drive change and move the organization to new levels of performance

    •Conduct hands-on financial and business operations modeling that incorporates internal and external data sources

    •Work with Pricing on analyzing the financial performance of new business deals providing feedback to Operations on their performance with recommendations on what can be changed to improve profitability and feedback insights to Pricing such that they can improve their models

    •Work with corporate accounting teams to support the accurate accounting and reporting of revenue, costs and profitability in accordance with GAAP. Need to have an understanding of GAAP and corporate accounting policies and procedures

    •Manage and Develop a team of geographically dispersed Finance professionals; continuously improving eNPS and Employee Engagement

    •Driving a team culture of ownership beyond variances analysis and creating a mindset of thinking outside of the box.

    Basic Qualifications:

    •BA/BS in Accounting / Finance

    •10 years of relevant experience including financial planning and analysis, financial modeling and business support in a corporate environment, ideally within a BPO environment.

    •Strong knowledge of GAAP

    •Expertise in financial modeling, P&Ls ownership, Pricing concepts

    Preferred Qualifications:

    •MBA in Accounting or Finance; or CPA or CFA

    •Experience in deploying and utilizing Management Reporting Tools (Essbase)

    •Experience with Real Estate and Technology budgeting.

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    Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC .

    Employment Requirements: TTEC requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

    Job: *Finance / Accounting / Audit

    Title: Executive Director, Finance

    Location: CO-Englewood

    Requisition ID: 02OTU

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