IT Service Delivery Manager

Concentrix - Remote
Essential Functions and Responsibilities
  • Acts as a Business Partner IT Liaison for External stakeholders (Fortune 500 companies) for technical support, projects and new technologies.
  • Partners with Internal stakeholders and External stakeholders to ensure effective technology solutions
  • Aligns IT services and tools to internal stakeholder priorities
  • Proactively identifies opportunities where technology will bring benefit, improve efficiency and/or effectiveness of the business unit
  • Partners with business leadership and other key stakeholders to prioritize projects
  • Ensures investment in technology solutions aligns with business goals and deliver tangible business value
  • Oversees program/project implementation, schedule changes, and communicate status and risks to business stakeholders
  • Collaborates with deployment teams to plan, execute and deliver
  • Engages with External vendors as needed
  • Manages stakeholder expectations

Candidate Profile
  • Account Relationship within a Corporate Environment
  • Bachelor’s degree in related field or equivalent years of related experience
  • Strong Business Acumen
  • Excellent Communications skills
  • Attention to details


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer and an E-verify participant. Concentrix considers qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, veteran status, disability status or any other legally protected characteristic.


No Third Party Recruiters Please

Post Date: 19 Jan 2022

Requisition #: R1202376

Location: Work at Home, Colorado, United States

Job Type: IT Service Delivery

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