Selah Life Therapy is committed to providing the highest level of clinical and administrative services. The Administrative Assistant will provide administrative support to ensure seamless office operations. This role is ideal for someone who is detail-oriented, reliable, and enjoys contributing to a positive work environment. The successful candidate will play a crucial role in supporting our therapists and ensuring the best possible experience for our clients.
Overview: Selah Life Therapy seeks a compassionate and skilled Part-Time Administrative Assistant to join our team. We specialize in delivering high-quality therapy services to individuals, couples, and families in a supportive and nurturing environment. This position offers the opportunity to make a meaningful impact in the lives of our clients while enjoying a flexible work schedule.
Essential Functions: The Administrative Assistant will provide administrative support to the practice owner and therapists.
Daily Responsibilities and Duties:
- Answer, respond to, and direct phone calls, emails, and inquiries from clients and community partners
- Greet and check in clients upon arrival, ensuring a warm and welcoming experience
- Schedule and confirm appointments for therapists
- Maintain and update client files and records, ensuring confidentiality and compliance with HIPAA regulations
- Assist with billing and insurance verification tasks as needed
- Process payments and manage client billing inquiries
- Coordinate office supplies and equipment maintenance
- Assist with the preparation and organization of client-related documentation and forms
- Assist with reviewing and updating the employee handbook to ensure policies and procedures reflect current practice standards and regulatory requirements
- Support the team with administrative tasks as needed, including data entry and reporting
- Assist in maintaining office cleanliness and organization
- Contact new referrals, return messages, and refer to and coordinate with other mental health and community providers.
- Participates in monthly staff meetings, other practice meetings, and trainings as needed.
- Adheres to the practice's quality assurance standards.
- Audits staff compliance with professional licensure regulations and verifies adherence to continuing education requirements for licensure renewals.
- Responsible for data reporting and analysis as requested by the Practice Owner, Practice Manager, Clinical Director, and/or Clinical Supervisor.
- Responsible for creating, scheduling, and posting engaging social media content to promote the services, values, and mental health awareness initiatives of the private practice
- Engages in marketing visits and meetings to increase and retain community client referrals.
- Other duties as assigned
Essential Skills Needed:
- Demonstrates self-awareness and desire for continued personal growth and professional development.
- Strong organizational and multitasking skills, with excellent verbal and written communication abilities.
- Ability to complete timely and accurate administrative tasks and responsibilities.
- Adheres to HIPAA laws and confidentiality standards pertaining to client information.
- Demonstrates high ethical behavior, decision-making, organization, efficiency, and professionalism.
- Able to make decisions based on the best interests of clients and the counseling practice.
- Ability to identify and implement standards of administrative excellence.
- Must be able to operate essential equipment, including computers, copiers, telephones, email, and scanners.
- Ability to utilize electronic health records (EHR) software, Hushmail, and Google Office applications.
Education and Licensure Requirements:
- High school diploma or GED recognized by the Texas Education Agency or a regional accrediting agency or higher.
- Possess and demonstrate the ability to utilize sound, ethical judgment regarding complex clinical situations.
Benefits:
- Competitive hourly rate commensurate with experience.
- Enjoy flexible scheduling options to accommodate work-life balance.
- Opportunities for professional growth, development, and training.
- Supportive and collaborative work environment.
Physical Requirements: While performing the duties of this job, the employee may be required to lift up to 25 lbs. The employee must be able to hear, see, use their arms, and navigate around work areas. The physical demands described here are representative of those that an employee must meet to perform the essential functions of this position successfully.
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 12 per week
Benefits:
- Flexible schedule
- Professional development assistance
Work Location: Hybrid remote in San Antonio, TX 78216
