Description
Shape strategy. Inspire teams. Drive impact.
You Want to Lead With Purpose
This role is more than a leadership opportunity—it’s a chance to make an enduring impact on a mission that matters. If you are a strategic, people-centered leader with a passion for operational excellence and community-based care, we invite you to apply.
Who We Are
Snowline is a non-profit organization serving the western slope of El Dorado County and the Greater Sacramento Region. For over 40 years, our deep roots in the community have allowed us to foster a strong network of local resources and partnerships. We have built a strong reputation of excellence by providing personalized, compassionate, high-quality care tailored to the needs of each patient and family. At Snowline Health, our values guide everything we do. We believe in teamwork, contribution, service and excellence. We are a team of dedicated, dynamic professionals committed to providing the highest level of care which continues to be reflected in our exemplary patient satisfaction surveys and quality measures.
Why This Role Matters
We are seeking a visionary, purpose-driven Chief Operations Officer (COO) to join our executive leadership team at a transformational moment. Reporting directly to the CEO, the COO will lead operational strategy and execution, ensuring Snowline’s infrastructure, partnerships, and day-to-day performance align with its mission of delivering exceptional, community-centered care. This is a rare opportunity to bring operational excellence and human-centered leadership to an organization that is poised for thoughtful growth and continued innovation.
Why Choose Snowline
Mission With Meaning: Make a tangible difference in people’s lives while advancing a values-driven organization.
Executive Impact: Be a strategic partner to the Leadership Team and a key voice in shaping the future of hospice, palliative, and elder care.
Collaborative Culture: Join a team that prioritizes trust, transparency, and mutual support.
Comprehensive Benefits:
- Competitive pay range and bonus:
- Medical, dental, vision, and life insurance
- 401(k) with generous employer match
- Generous paid time off (vacation, sick, holiday pay)
- Tuition reimbursement and leadership development
- Confidential Employee Assistance Program (EAP)
- Market-competitive compensation, regularly benchmarked
Your Key Responsibilities
- Lead operational planning and ensure consistent, high-performing execution across departments.
- Oversee clinical, retail, and administrative operations to ensure alignment with Snowline’s mission and quality standards.
- Ensure compliance with state and federal regulations and uphold the organization’s 501(c)(3) status.
- Manage and strengthen relationships with referral sources, payors, vendors, and healthcare partners.
- Use data and performance metrics to drive business development, improvement, innovation, and accountability.
- Support strategic partnerships, growth plans and community engagement efforts.
- Partner with the CEO to lead long-term growth, service expansion, and operational resilience.
- Mentor and support senior leaders to foster a culture of ownership, inclusion, and continuous learning.
Requirements
Our Ideal Candidate Profile
We’re seeking a strategic, results-oriented leader with the vision and expertise to drive Snowline’s operational excellence and sustainable growth. The ideal candidate will demonstrate:
- Extensive senior leadership experience in healthcare operations, with hospice or palliative care expertise highly preferred.
- Proven success in strategic planning, organizational development, and cross-functional performance management.
- Deep understanding of core business functions, including Finance, Clinical Services, and Community Relations.
- Demonstrated ability to plan and execute projects and initiatives focused on growth, efficiencies, process improvement, innovation, and internal/external delivery of quality care.
- Exceptional communication and interpersonal skills, with the ability to influence and engage diverse stakeholders—board members, staff, partners, and community leaders alike.
- A leadership approach that is decisive, collaborative, emotionally intelligent, and mission-driven.
- A Bachelor’s degree in Business Administration, Healthcare Administration, or related field (required); advanced degree or equivalent experience strongly preferred.
- Proficiency in data-driven decision-making, operational analytics, and technology platforms.
- Valid California driver’s license and insured vehicle.
