Title: Front Desk
Job type: Full time
Location: 4610 Oleander Dr, Suite 201, Myrtle Beach, SC 29577
Overview: 40 hrs/week M-F 8AM - 4PM with option for every other Friday off.
Estimated start date of employment - June.
Overview: We are seeking a friendly and organized Front Desk Receptionist to join our reputable endodontic practice. As the first point of contact for our patients, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our front desk.
Responsibilities:
- Greet patients warmly and ensure their check-in process is smooth and efficient.
- Schedule patient appointments and manage the appointment calendar for the endodontists.
- Answer phone calls promptly and professionally, directing inquiries to the appropriate department or individual.
- Verify patient insurance information and process insurance claims accurately.
- Collect and record patient payments at the time of service.
- Maintain patient records and update information as necessary.
- Manage patient recall and reminder systems to ensure timely follow-up appointments.
- Coordinate with dental assistants and endodontists to maintain patient flow and resolve scheduling issues.
- Assist with administrative tasks such as filing, scanning, and organizing documents.
- Ensure the reception area and patient waiting areas are clean, organized, and stocked with necessary supplies.
Requirements:
- Proven experience as a Receptionist or Front Desk Representative, preferably in a dental or medical office setting.
- Excellent interpersonal and communication skills, both verbal and written.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Proficiency in using computer software for scheduling appointments and managing patient records.
- Knowledge of dental terminology and procedures is a plus.
- Ability to maintain confidentiality of patient information.
- High school diploma or equivalent required; additional education or training in office administration is a plus.
Benefits:
- Competitive salary based on experience.
- Paid time off (vacation, sick leave, holidays).
- Opportunities for career growth and development within a supportive team environment.
Salary range$23 - $25 per hour
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
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