Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
We are looking for someone who always keep the customer first in mind, who insist on continuing to learn every day, who thrive in a highly collaborative work environment and who when presented with a challenge, don't quit until they find a solution.
Responsibilities
DM/EM Insights and Ops Manager is responsible for the plan, execution and analysis of direct mail and email campaigns for new and existing customers. This individual will be expected to analyze and interpret results and communicate recommendations to various levels of department and company leadership. The role will present many opportunities to influence key business decisions. The ability to translate complex results and conclusions into plain English are essential to the success of this role.
DM/EM Insights and Ops Manager will be responsible for:
- Support the day-to-day planning and execution of direct mail and email marketing campaigns for new and existing customers
- Track and analyze direct mail and email performance and summarize data into user friendly reports and recommendations
- Drive learnings through the using of data with ability to share and distribute learnings
- Contribute to DM/EM testing roadmap by proposing testing opportunities. Plan and design in-season and long-term testing strategies
- Analyze data, and present results and recommendations related to marketing objectives
- Utilize various tools to identify statistically significant performance and key drivers
- Work with Database and Analytics teams on data hygiene and customer segmentation
- Track DM/EM spend, invoices and create budget reports
- Develop analysis that helps understanding DM/EM patterns, identify differences among customer groups and recognize opportunities for improvement
- Work cross-functionally with internal and external teams to understand business goals, develop models, statistical analysis, data reports and performance metrics
Qualifications
- Bachelor’s degree or above in business, statistics, finance, economics or related field
- 5+ years’ experience with marketing, media and/or analytics
- Strong experience with data analysis
- Any marketing experience a plus
- Proficient in Microsoft Office programs
- Strong problem-solving and analytical skills; strong aptitude with numbers
- Makes decisions with limited information, but also able to synthesize large quantities of data to drive business decisions
- Strong communication and presentation skills: concisely presents complex information/recommendations in terms meaningful to various audiences
- Builds collaborative partnerships cross-functionally; identifies/influences critical stakeholders
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $123,379.00 - $202,694.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
